Primera Insurance & Tax Services
Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 149 reviews read
Listing details verified 6 days ago.
Primera Insurance & Tax Services stands out for its strong customer service and significant savings on insurance policies, particularly through agent Paloma Sanchez. Many reviewers commend her thoroughness and ability to secure lower rates, highlighting her effectiveness in both communication and support. While there are occasional concerns about follow-up timing and policy clarity, the overall positive sentiment surrounding cost savings and customer care propels this agency's ranking.
What reviewers consistently mention
Multiple customers report excellent customer service from Paloma Sanchez, noting her attentiveness and willingness to answer questions thoroughly.
Several reviewers highlight significant cost savings achieved through Paloma Sanchez's efforts, with some mentioning savings of over $3,000 annually on premiums.
Watch out for
Some reviewers mentioned delays in communication after initial contact, noting that follow-ups weren't always timely.
A few customers expressed concerns about the clarity of the policy details, indicating a need for more thorough explanation during the sign-up process.
How the reviews break down
4.8★ average from 464 Google reviews
- 5★436 94%
- 4★12 3%
- 3★1 0%
- 2★0 0%
- 1★15 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Primera Insurance & Tax Services
- Insurance Agency
This agency offers reliable and comprehensive insurance services, including affordable auto insurance quotes tailored to individual needs.
- Online appointments
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- LGBTQ+ friendly
- Transgender safe space
Categories
Cities
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