Matt Scheffler: Allstate Insurance

Name: Matt Scheffler: Allstate Insurance
Address: 9471 Benbrook Blvd, Benbrook, TX 76126, Benbrook, TX, US
Telephone: +1817-249-1187

Reviews read through Jul 1, 2026 · Scored Aug 28, 2026 · 36 reviews read

9471 Benbrook Blvd, Benbrook, TX 76126

817-249-1187

Visit Website

59.4

DFW Pros score

4.7★ 35 reviews36 read in full

Best for: Personalized customer service and competitive rates.

Matt Scheffler's Allstate Insurance benefits from a strong reputation for personalized customer service, with many reviewers noting the team's accessibility and helpfulness. While there are challenges related to claims and policy changes, the overall sentiment is influenced by the team's dedication and ability to build long-term relationships with customers. This mix of service quality and occasional operational issues makes it a notable choice for insurance needs in the area.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers highlight that the team at Matt Scheffler's Allstate provides prompt and friendly customer service, with multiple instances noting quick responses to inquiries and claims, including claims after accidents and damages.
Multiple customers appreciate the thoroughness and professionalism of the staff, often mentioning their willingness to explain policies and options, as well as finding competitive rates for insurance coverage.

Watch out for

Several reviewers express dissatisfaction with the claims process, specifically mentioning difficulties in getting approvals for claims, particularly related to hail damage.
Multiple customers report frustrations with unanticipated fees and complications when modifying policies, indicating a lack of clear communication regarding these issues.

How the reviews break down

4.7★ average from 35 Google reviews

5★
30 86%
4★
3 9%
3★
0 0%
2★
1 3%
1★
1 3%

6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Matt Scheffler: Allstate Insurance provides a range of insurance services with a focus on team collaboration to meet client needs. Located in Benbrook, the agency emphasizes personalized support and guidance.

Services offered by Matt Scheffler: Allstate Insurance

Insurance Agency: This agency provides a range of insurance options tailored to meet the needs of local residents.
Auto Insurance Agency: Coverage options for vehicles are available, helping clients protect their cars and comply with state requirements.
Home Insurance Agency: Homeowners can find various insurance policies designed to safeguard their property and belongings.
Insurance Company: The agency operates as a full-service insurance company, offering multiple types of coverage for individuals and families.
Life Insurance Agency: Life insurance solutions are offered to help clients secure financial protection for their loved ones.
Motorcycle Insurance Agency: Motorcycle insurance policies are available, providing coverage options specifically for bike owners.
Renters Insurance Agency: Renters can access insurance policies that protect personal belongings and provide liability coverage.