DFWProfessionals

Freeway Insurance

Reviews read through Aug 20, 2026 · Scored Aug 28, 2026 · 137 reviews read

602 W University Dr, Denton, TX 76201
214-301-7016
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78.8
DFW Professionals score
4.7★ 369 reviews137 read in full

Best for: Friendly agents, efficient service, basic insurance needs

Freeway Insurance

Listing details verified 5 days ago.

Freeway Insurance in Denton is characterized by its dedicated agents who provide personalized service and quick processing of insurance policies. Many customers appreciate the helpfulness and professionalism of the staff, leading to efficient transactions. However, concerns regarding unexpected fees and communication issues highlight areas that could improve customer satisfaction, suggesting a trade-off between fast service and clarity in pricing.

Ranked in: Best Insurance Agencies in DFW, Insurance Agencies in Denton

What reviewers consistently mention

  • Several reviewers note the speed and efficiency of the service, with many stating they completed their insurance needs quickly and without problems.

Watch out for

  • Multiple customers report issues with unexpected fees for policy changes, indicating dissatisfaction with the transparency of pricing practices.

  • Several reviewers express frustration about poor communication regarding policy cancellations or payment issues, leading to a loss of coverage without adequate notice.

  • Some customers describe the initial sales tactics as pressured or misleading, particularly regarding upfront costs and quotes.

How the reviews break down

4.7★ average from 369 Google reviews

  • 5★
    332 90%
  • 4★
    7 2%
  • 3★
    2 1%
  • 2★
    5 1%
  • 1★
    23 6%

8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

On-site service available
Wheelchair accessible entrance
Wheelchair accessible parking
Wheelchair accessible seating
Accepts credit cards

Categories

Insurance AgencyInsurance BrokerHome InsuranceRenters InsuranceMotorcycle InsuranceAuto Insurance

Cities

Denton
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Where Freeway Insurance ranks

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