What is the difference between term and whole life insurance?

Term insurance is suitable for temporary needs, like mortgages or education expenses, while whole life insurance is designed for lifelong coverage, including final expenses and estate planning.

When does my coverage start?

Coverage begins once valid proof of insurance is received. Proof can be accessed online.

Can I complete the process without an agent?

The process cannot be completed without an agent. If one is not selected, an agent will be assigned for quotes and policies.

Can I change my coverages online?

Changes to coverages can be requested online and will be forwarded to your agent for processing.

What payment methods can I use?

Payment methods include cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Chasidy Murphy - State Farm Insurance Agent

Name: Chasidy Murphy - State Farm Insurance Agent
Address: 905 Trophy Club Dr Suite 202, Trophy Club, TX 76262, Trophy Club, TX, US
Telephone: +1817-490-1997

Reviews read through Aug 14, 2026 · Scored Aug 28, 2026 · 134 reviews read

905 Trophy Club Dr Suite 202, Trophy Club, TX 76262

817-490-1997

Visit Website

82.9

DFW Pros score

4.9★ 198 reviews134 read in full

Best for: Responsive agents, cost-saving options

Chasidy Murphy - State Farm Insurance Agent

Listing details verified 12 days ago.

Chasidy Murphy's State Farm Insurance Agency stands out for its knowledgeable and responsive team, particularly Logan Potts, who is frequently praised for helping clients save money while providing comprehensive insurance solutions. However, the agency's limited operating hours and some issues with follow-up practices have affected the overall customer experience, highlighting a trade-off between availability and service quality.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Multiple reviewers highlight Logan Potts for his thoroughness and ability to save them significant amounts on their insurance premiums. His knowledge and dedication are frequently mentioned, leading to customer satisfaction with the coverage options provided.
Several customers appreciate the responsive nature of the agency, particularly mentioning Jeremy and Prince for their assistance. Reviewers noted their professionalism and willingness to answer questions effectively throughout the insurance process.

Watch out for

Several reviewers express frustration over the agency's limited operational hours, particularly mentioning that the office closes from Friday afternoon to Monday morning, which led to difficulties in urgent situations.
A number of customers report dissatisfaction with follow-up practices, claiming they received repeated calls despite expressing disinterest in additional coverage or quotes.

How the reviews break down

4.9★ average from 198 Google reviews

5★
192 97%
4★
3 2%
3★
0 0%
2★
0 0%
1★
3 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Woman-owned business

Online appointments

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Frequently Asked Questions

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Trophy Club

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