Blue Escapes Pool & Spa

Name: Blue Escapes Pool & Spa
Address: 1406 Capital Ave #108, Plano, TX 75074, Plano, TX, US
Telephone: +1972-294-6950

Reviews read through Aug 11, 2026 · Scored Aug 15, 2026 · 120 reviews read

1406 Capital Ave #108, Plano, TX 75074

972-294-6950

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78.1

DFW Pros score

4.8★ 269 reviews120 read in full

Best for: Timely responses and knowledgeable technicians

Listing details verified 11 days ago.

Blue Escapes Pool & Spa distinguishes itself with a reputation for knowledgeable and professional technicians, as noted by numerous reviewers. Strong communication throughout the service process also stands out, with many customers appreciating timely updates and clear explanations of work performed. However, some customers have reported issues with customer service follow-ups and the quality of post-service cleanup, indicating areas where the company could improve.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several reviewers note that the technicians are knowledgeable and professional in their work, providing clear explanations about pool systems and repairs.
Multiple customers highlight strong communication from the company, including timely responses and detailed updates throughout the service process.

Watch out for

Several reviewers express concerns about customer service, mentioning experiences with long wait times for estimates and lack of follow-up after initial contact.
Multiple customers reported dissatisfaction with the cleanup after services, indicating that technicians left debris or did not adequately clean work areas post-service.

How the reviews break down

4.8★ average from 269 Google reviews

5★
243 90%
4★
11 4%
3★
3 1%
2★
1 0%
1★
11 4%

Low ratings are rare here — 4% of reviews are one or two stars.

Blue Escapes Pool & Spa specializes in pool cleaning, renovations, and problem diagnosis, offering services like leak repair and pump installation in Plano. The staff is noted for their courteous service and thorough equipment inspections.

Services offered by Blue Escapes Pool & Spa

Swimming Pool Contractor: Offers comprehensive services for building custom swimming pools tailored to client specifications.
Outdoor Swimming Pool: Specializes in the design and construction of outdoor swimming pools that integrate with landscaping.
Pool Cleaning Service: Provides regular maintenance and cleaning services to ensure pools remain in optimal condition.
Remodeler: Handles renovations and upgrades for existing pools to enhance functionality and aesthetics.
Swimming Pool: Expertise in creating and maintaining various types of swimming pools for residential properties.
Swimming Pool Repair Service: Equipped to address a range of repair issues for swimming pools, ensuring efficient solutions.
Swimming Pool Supply Store: Offers a selection of pool supplies and equipment necessary for maintenance and operation.