Benjamin Raymond: Allstate Insurance

Reviews read through Jun 5, 2026 · Scored Aug 28, 2026 · 118 reviews read

53.7
DFW Pros score
4.4 131 reviews118 read in full

Best for: Assistance with policies and customer inquiries

This agency's reviews are heavily mixed, with some customers praising specific agents like Anthony and Brenda for their helpfulness and responsiveness. However, the consistency of complaints regarding communication challenges and poor claims support significantly impacts its overall reputation. While there are instances of excellent service noted by a segment of clients, many others report dissatisfaction, leading to a predominantly negative sentiment.

What reviewers consistently mention

  • Several customers highlight that Anthony provides effective communication and helps find better rates for insurance policies.

  • Multiple reviewers indicate that Brenda is responsive and delivers quality service, assisting with various insurance needs and queries.

Watch out for

  • Several reviewers express frustration with phone and email communication, stating that the agency often does not respond or is hard to reach.

  • Many customers report negative experiences during the claims process, feeling that the agency is unhelpful and dismissive when they need support.

How the reviews break down

4.4★ average from 131 Google reviews

  • 5
    109 83%
  • 4
    1 1%
  • 3
    0 0%
  • 2
    2 2%
  • 1
    19 15%

16% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Benjamin Raymond: Allstate Insurance

Insurance Agency

Offers a range of insurance products to help clients understand their coverage options and protect their assets.

Auto Insurance Agency

Provides various auto insurance policies tailored to meet individual needs and ensure adequate coverage on the road.

Home Insurance Agency

Delivers home insurance solutions designed to safeguard residential properties and personal belongings.

Insurance Company

Functions as a comprehensive insurance provider, offering multiple types of coverage to address diverse client needs.

Life Insurance Agency

Specializes in life insurance options that assist clients in planning for financial security for their loved ones.

Motorcycle Insurance Agency

Offers motorcycle insurance policies that cover liability, theft, and damage for motorcycle owners.

Renters Insurance Agency

Provides renters insurance to protect personal belongings and offer liability coverage for tenants.

Wheelchair accessible entrance
Wheelchair accessible parking

Cities

Claim
WaterTex Pool - Pool Equipment Repair
Ad

Request a quote from Benjamin Raymond: Allstate Insurance

Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.

Own this business?

Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.

Claim this listing