Benjamin Franklin Plumbing of Carrollton
Reviews read through Aug 6, 2026 · Scored Aug 28, 2026 · 118 reviews read
Best for: Expertise in plumbing diagnostics and repairs
Listing details verified 13 days ago.
Benjamin Franklin Plumbing of Carrollton ranks highly due to its skilled technicians, who are frequently noted for their thoroughness and professionalism in repair work. Customers particularly appreciate the transparency in communication about issues and solutions. However, concerns have been raised about pricing practices and punctuality, which potential clients should consider when making a decision.
What reviewers consistently mention
Several reviewers highlight the expertise and thorough service of technicians, noting their ability to quickly diagnose and repair issues effectively.
Multiple customers appreciate the clear communication from the technicians, detailing problems and solutions without upselling unnecessary services.
Watch out for
Some reviewers express dissatisfaction with pricing concerns, particularly regarding perceived overcharging for simple repairs or parts.
Several customers report issues with staff punctuality, indicating that not all appointments were met on time, causing delays in service.
A few reviewers mention discrepancies in service guarantees, specifically regarding the replacement of parts covered under warranty.
How the reviews break down
4.9★ average from 152 Google reviews
- 5★146 96%
- 4★4 3%
- 3★1 1%
- 2★1 1%
- 1★0 0%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Benjamin Franklin Plumbing of Carrollton
- Plumber
This service addresses a range of plumbing issues, including clogs, leaks, and repairs for water heaters, toilets, and pipes.
- Hot Water System Supplier
This service provides installation and replacement of various hot water systems to ensure reliable hot water access.
- Woman-owned business
- LGBTQ+ friendly
- Accepts credit cards
Categories
Cities
Where Benjamin Franklin Plumbing of Carrollton ranks
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