Black Tie Plumbing

Name: Black Tie Plumbing
Address: 1121 Fountain Pkwy, Grand Prairie, TX 75050, Grand Prairie, TX, US
Telephone: +1214-257-0974

Reviews read through May 18, 2026 · Scored Aug 10, 2026 · 138 reviews read

1121 Fountain Pkwy, Grand Prairie, TX 75050

214-257-0974

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49.4

DFW Pros score

4.4★ 241 reviews138 read in full

Best for: Prompt service, professional communication

Listing details verified 5 days ago.

Black Tie Plumbing distinguishes itself through consistently prompt service and a commitment to clear communication, as noted by multiple reviewers who appreciate the professionalism of the technicians. However, complaints about unclear pricing and communication issues from office staff present a trade-off that prospective customers should be aware of. Many customers have had positive experiences, yet several reviewers caution about varying levels of customer service and unexpected charges.

Ranked in: Best Plumbers in DFW, Plumbers in Grand Prairie

What reviewers consistently mention

Several customers describe prompt service, often with technicians arriving the same day or within a couple of hours of the initial call.
Multiple reviewers highlight the professionalism and communication skills of the technicians, noting that they explain issues thoroughly and provide practical solutions.

Watch out for

Several reviewers report concerns about unclear pricing, with experiences of being quoted higher fees than initially discussed or unexpected charges appearing after the service was completed.
Multiple customers mention poor communication from the office staff, including issues with appointment confirmations and technicians arriving late without prior notice.

How the reviews break down

4.4★ average from 241 Google reviews

5★
197 82%
4★
3 1%
3★
5 2%
2★
8 3%
1★
28 12%

15% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Black Tie Plumbing offers services including leak detection, water line repair, and foundation work, supported by knowledgeable technicians and an informative staff. The company also accepts home warranties and provides hydrostatic testing.