Best Plumbers in Carrollton
Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 11 scored · 11 analyzed · 1,208 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 11 plumbers in Carrollton and have read 1,208 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Cole's Plumbing | 89.2 | 5.0★ 254 | |
| 2 | Benjamin Franklin Plumbing of Carrollton | 87.3 | 4.9★ 152 | |
| 3 | American Leak Detection of Dallas [North Texas] | 85.3 | 4.7★ 1,289 | |
| 4 | Plumbing Dynamics | 84.1 | 4.9★ 174 | |
| 5 | Jim's Plumbing Now | 82.1 | 4.9★ 1,855 | |
| 6 | VAASK Plumbing Co. | 71.2 | 5.0★ 30 | |
| 7 | Signature Plumbing Company | 66.5 | 4.6★ 125 | |
| 8 | Watermark Plumbing | 64.9 | 4.4★ 250 | |
| 9 | Carrollton Plumbing Service, Inc. | 64.4 | 4.6★ 78 | |
| 10 | Sirius Plumbing & Air Conditioning | 60.8 | 4.6★ 610 | |
| 11 | Cathedral Plumbing of Texas, LLC | 53.4 | 4.4★ 399 |
Cole's Plumbing
Best for: Reliable service, clear communication
Cole's Plumbing stands out for their reliable service and clear communication throughout the plumbing process. Reviewers consistently note timely responses and professional technicians who explain the work being done without upselling unnecessary services. The business is often regarded as trustworthy, providing transparent pricing that appeals to consumers in need of plumbing services. However, there are some concerns about service delays and unexpected upselling from initial assessments.
What reviewers consistently mention
Multiple customers report that Cole's Plumbing provides timely and professional service, often showing up on time and completing jobs efficiently. Customers appreciate the crew's punctuality and communication throughout the process.
Several reviewers state that Cole's Plumbing has transparent pricing without hidden fees or upselling. Customers frequently mention receiving fair and upfront estimates, which enhances their trust in the service provided.
Watch out for
A few reviews indicate that there can be delays, such as showing up later than expected, which may disrupt customers' schedules.
Some customers express concerns about upselling practices after experiencing high estimates for repairs, particularly regarding water heater replacements.
There are mentions of inconsistencies in service schedules, as some customers noted difficulty with timely responses during peak times.
Benjamin Franklin Plumbing of Carrollton
Best for: Expertise in plumbing diagnostics and repairs
Benjamin Franklin Plumbing of Carrollton ranks highly due to its skilled technicians, who are frequently noted for their thoroughness and professionalism in repair work. Customers particularly appreciate the transparency in communication about issues and solutions. However, concerns have been raised about pricing practices and punctuality, which potential clients should consider when making a decision.
What reviewers consistently mention
Several reviewers highlight the expertise and thorough service of technicians, noting their ability to quickly diagnose and repair issues effectively.
Multiple customers appreciate the clear communication from the technicians, detailing problems and solutions without upselling unnecessary services.
Watch out for
Some reviewers express dissatisfaction with pricing concerns, particularly regarding perceived overcharging for simple repairs or parts.
Several customers report issues with staff punctuality, indicating that not all appointments were met on time, causing delays in service.
A few reviewers mention discrepancies in service guarantees, specifically regarding the replacement of parts covered under warranty.
American Leak Detection of Dallas [North Texas]
Best for: Leak diagnostics and professional service
American Leak Detection of Dallas distinguishes itself through the thoroughness of its diagnostics and the professionalism of its staff. Many customers appreciate the clarity and detail provided by technicians during service calls, creating a trusting atmosphere. However, scheduling issues and occasional inaccuracies in leak identification are notable complaints that some potential clients might weigh. Overall, the balance of positive service experiences with some significant concerns leads to a mixed reputation.
What reviewers consistently mention
Several customers appreciate the thorough diagnostic process employed by American Leak Detection, noting that technicians explained the procedures clearly and provided detailed findings, which instilled confidence in their work.
Several reviewers mention the professionalism and courtesy of the technicians, highlighting their punctuality and the care taken to maintain cleanliness during and after the job.
Watch out for
Multiple customers report issues with scheduling, including no-shows for appointments and last-minute cancellations, which caused delays and frustration.
Several reviewers noted dissatisfaction with the accuracy of the leak diagnosis, claiming that some technicians misidentified leak locations, leading to unnecessary excavation or repairs.
A few clients expressed concerns about the pricing, suggesting that services may be costly, especially after experiencing misdiagnoses or unsatisfactory repairs.
Plumbing Dynamics
Best for: Fast response, transparent pricing
Plumbing Dynamics is well-regarded for its prompt response times and competitive pricing, making it a suitable choice for emergency plumbing needs. While many customers appreciate the service provided by Erin, there are noted concerns about fluctuating quality and trust after staff changes. Customers may want to confirm estimates before work begins, as there are instances of significant discrepancies.
What reviewers consistently mention
Several reviewers highlight quick response times, often noting same-day service for emergencies.
Multiple customers report transparent and fair pricing practices, stating that quotes are competitive and honest compared to other companies.
Watch out for
Several customers express dissatisfaction with the inconsistency in service quality after a change in staff, particularly noting issues with communication and follow-up.
Some reviews mention large discrepancies in price estimates provided by Plumbing Dynamics, leading to concerns about accuracy and trust.
Jim's Plumbing Now
Best for: Responsive service, thorough explanations
Jim's Plumbing Now demonstrates a strong commitment to customer service, evident in their responsiveness and clear communication about plumbing issues. Many customers appreciate the detailed explanations given during service, which contributes to a positive experience. However, concerns about pricing and inconsistent service quality from some technicians suggest that potential customers should inquire about estimates upfront.
What reviewers consistently mention
Several reviewers note that the technicians thoroughly explain the plumbing processes and repairs, providing clear and detailed information about the work being done.
Multiple customers mention prompt response times and scheduling, stating that appointments are often available on the same day.
Watch out for
Some customers express concerns about high pricing compared to other local plumbers for similar services, stating they were charged significantly more.
A few reviewers had negative experiences regarding technicians' service quality, indicating that not all interactions met their expectations.
There are instances where customers faced communication issues about the scope of work or services that could be provided, specifically regarding sprinkler repairs.
VAASK Plumbing Co.
Best for: New construction plumbing and quality service
VAASK Plumbing Co. ranks well due to its consistent reputation for high-quality plumbing work and effective communication as reported by multiple customers. They are frequently recommended for new construction plumbing projects, with a focus on thorough, professional service. Some customers have noted issues with scheduling, which may affect availability during busy times. Overall, their commitment to quality and customer care sets them apart in the Carrollton area.
What reviewers consistently mention
Several reviewers note the high quality of work provided, mentioning thoroughness and professionalism in their plumbing solutions.
Multiple customers highlight the effective communication throughout the plumbing process, from initial inquiries to project completion.
Watch out for
Some reviewers express concerns about scheduling flexibility, noting issues with appointment times not being met as expected.
A few customers mention dissatisfaction with the response time on certain service calls, indicating delays in arriving for emergencies.
Signature Plumbing Company
Best for: Difficult plumbing issues, quick response
Signature Plumbing Company stands out for its quick response times and ability to handle urgent plumbing issues effectively. Many reviewers appreciate the professionalism of the technicians, which contributes to efficient problem resolution. However, some customers report elevated prices and communication difficulties, which can be a concern for potential clients. Overall, the company is well-regarded for both its capabilities and responsiveness.
What reviewers consistently mention
Several reviewers note the quick response time and ability to schedule same-day service for urgent plumbing needs.
Many customers mention the professionalism and thoroughness of the technicians, highlighting their effective problem-solving skills and attention to detail.
Watch out for
Multiple customers report dissatisfaction with communication issues, including delayed responses and difficulties in reaching the office.
Several reviewers express concerns about high pricing for services rendered and lack of transparency in costs.
Some customers have noted issues with cleanliness and damage left behind after repairs, leading to additional cleanup work.
Watermark Plumbing
Best for: Responsive service and knowledgeable technicians
Watermark Plumbing ranks due to several longstanding patrons highlighting their knowledgeable staff and quick service, particularly in emergencies. However, a significant number of reviews also flag issues with communication and difficulties related to paying upfront, which can lead to service delays or incomplete work. Customers should weigh the benefits of responsive service against these potential drawbacks.
What reviewers consistently mention
Several reviewers mention Watermark Plumbing's technicians as knowledgeable and professional. They are able to clearly explain problems and solutions, which helps customers feel informed during the service.
Multiple customers report that Watermark Plumbing offers responsive service, often arriving the same day for urgent issues. This responsiveness is noted positively in relation to both emergency situations and scheduled appointments.
Watch out for
Many customers complain about poor communication and lack of follow-up after service. Several reviewers reported having difficulty reaching the company after jobs were started, sometimes leading to jobs left unfinished.
Several reviewers warn against paying upfront for services, as there are complaints about incomplete jobs and challenges in getting refunds or callbacks once payments are made.
Carrollton Plumbing Service, Inc.
Best for: Fast emergency response and knowledgeable technicians
Carrollton Plumbing Service stands out for its rapid response times and knowledgeable technicians, which are highlighted positively in many reviews. Customers appreciate the clear communication and competence displayed by the team. However, concerns about tardiness and pricing transparency affect overall sentiment. Those seeking a reliable plumber, especially in emergencies, may find value in the quick service despite some inconsistencies.
What reviewers consistently mention
Several reviewers note quick response times, with some stating technicians arrived within an hour of calls. This prompt service is appreciated when dealing with plumbing emergencies.
Many customers describe the technicians as professional and knowledgeable, indicating that crews explain plumbing issues clearly and provide effective solutions.
Watch out for
Several reviewers mention instances of tardiness, with crews arriving late for scheduled appointments. This has caused frustration among some customers expecting timely service.
Multiple customers express concerns about pricing, specifically mentioning feelings of being overcharged for services rendered. These reviews suggest a lack of transparency in pricing.
Sirius Plumbing & Air Conditioning
Best for: Quick response, knowledgeable technicians
Sirius Plumbing & Air Conditioning ranks due to the mixed feedback from customers, with a significant focus on the professionalism and knowledge of the technicians. Many customers have reported positive experiences with repairs, particularly emphasizing the techs' ability to effectively diagnose issues on the first visit. However, ongoing complaints about customer service and high repair costs detract from the overall experience, highlighting a trade-off between technical skill and support. This leaves potential customers with caution regarding their service efficiency and communication practices.
What reviewers consistently mention
Several reviewers highlight that technicians are knowledgeable and professional, effectively diagnosing and addressing issues during service calls.
Multiple customers commend the punctuality of the technicians, noting they arrive on time and communicate effectively throughout the service visit.
Watch out for
Several reviewers report frustrations with customer service, describing disorganization and poor communication, particularly with dispatch staff.
Many customers have raised concerns regarding the perceived high costs and excessive fees that were quoted for repairs, sometimes above what was covered by warranties.
Cathedral Plumbing of Texas, LLC
Best for: Efficient diagnostics, friendly service
Cathedral Plumbing of Texas, LLC stands out for its prompt and efficient service, particularly noted in reviews mentioning Brandon's expertise. Many customers appreciated the friendly and informative approach of technicians. However, there are significant concerns regarding communication about appointments and quality of some repairs, indicating a need for improvement in these areas.
What reviewers consistently mention
Several reviewers highlight the promptness and efficiency of technicians, specifically mentioning Brandon's ability to quickly diagnose and resolve plumbing issues in various situations.
Multiple customers report positive experiences with customer service, noting technicians' professionalism and willingness to explain procedures clearly.
Watch out for
Several reviewers express concerns about poor communication regarding scheduling, with reports of canceled appointments and delays in service.
There are multiple complaints regarding the quality of plumbing work, specifically citing recurring issues and poor repairs that did not solve original problems.
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