A-MAX Auto Insurance

Name: A-MAX Auto Insurance
Address: 12227 Lake June Rd #200, Balch Springs, TX 75180, Balch Springs, TX, US
Telephone: +1972-216-3300

Reviews read through Aug 13, 2026 · Scored Aug 28, 2026 · 92 reviews read

12227 Lake June Rd #200, Balch Springs, TX 75180

972-216-3300

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63.0

DFW Pros score

4.3★ 76 reviews92 read in full

Best for: Personalized assistance and friendly service

Listing details verified 6 days ago.

A-MAX Auto Insurance stands out for its specific agents who receive praise for their friendly and knowledgeable service, fostering a supportive environment for customers seeking affordable insurance. However, many reviews consistently highlight issues with customer service quality and billing practices, reflecting a significant area for improvement. This variance leads to an overall mixed perception among clients.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers note that specific agents, such as Christy and Trisha, provide helpful and knowledgeable service, addressing customer inquiries effectively.
Many customers appreciate the friendly and supportive atmosphere at A-MAX, with multiple agents recognized for their efforts in securing affordable insurance options.

Watch out for

Numerous complaints highlight poor customer service, including rude interactions and unhelpfulness when addressing policy issues.
Several reviewers express dissatisfaction with billing practices, mentioning unexpected rate increases and lack of communication regarding policy changes.

How the reviews break down

4.3★ average from 76 Google reviews

5★
58 76%
4★
3 4%
3★
2 3%
2★
2 3%
1★
11 14%

17% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

A-MAX Auto Insurance offers a range of insurance policies, providing quotes and payment options. The agency focuses on understanding client needs and maintaining effective communication through their office staff.

Services offered by A-MAX Auto Insurance

Auto Insurance Agency: This agency specializes in providing low-cost auto insurance options tailored to individual needs from multiple carriers.
Insurance Agency: The agency offers a variety of insurance products, focusing on affordability and excellent customer service.
Insurance Broker: As an independent broker, this service compares policies from over 20 carriers to find suitable coverage at competitive rates.
Insurance Company: The company provides a range of insurance solutions, emphasizing simplicity and accessibility for clients seeking coverage.
Motorcycle Insurance Agency: This agency offers specialized motorcycle insurance options, ensuring riders receive tailored coverage and competitive pricing.
Renters Insurance Agency: The agency provides renters insurance solutions designed to protect personal belongings and offer liability coverage.