Best Flooring Contractors in Southlake
Reviews read through Aug 6, 2026 · Scored Aug 13, 2026 · 7 scored · 7 analyzed · 428 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 7 flooring contractors in Southlake and have read 428 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Carpet Now - Southlake Carpet Installation | 82.0 | 5.0★ 141 | |
| 2 | Johnson Custom Floors | 77.0 | 4.9★ 131 | |
| 3 | Trinity Builders DFW | 75.2 | 5.0★ 10 | |
| 4 | FloorsEliteDFW LLC | 68.3 | 4.6★ 19 | |
| 5 | Carpet One Floor & Home | 66.2 | 4.5★ 58 | |
| 6 | East Gate Flooring | 66.1 | 4.3★ 8 | |
| 7 | Floor N More Southlake | 55.9 | 4.4★ 117 |
Carpet Now - Southlake Carpet Installation
Best for: Fast and efficient carpet installation, knowledgeable staff
Carpet Now stands out for its commitment to efficiency and professional service, consistently delivering fast installations and maintaining excellent communication throughout the process. Many reviews emphasize how knowledgeable the staff, particularly James, is in assisting customers with their carpet choices. While some scheduling issues have been noted, the overall feedback is overwhelmingly positive, indicating a strong reputation for quality and customer satisfaction.
What reviewers consistently mention
Multiple customers highlight the efficiency of installation, noting that crews often complete the job quickly, sometimes within a single day or less than expected. They appreciate the team's punctuality and effective communication during the process.
Several reviewers mention the professionalism and attentiveness of the staff, particularly James, who ensures a smooth process from selection to installation. His knowledge helps customers choose the right carpet for their needs.
Watch out for
Some customers have experienced scheduling challenges, including last-minute changes or delays in the timing of installation despite prior confirmations.
Some reviewers expressed concerns about overall costs, feeling that the initial quotes could vary significantly from final prices, although they also noted competitive pricing.
Johnson Custom Floors
Best for: High-quality flooring, responsive service
Johnson Custom Floors stands out for its blend of quality craftsmanship and reliable customer service. Many reviews reflect the team's professionalism and their attention to detail, often resulting in transformed spaces that exceed customer expectations. While there are some complaints about service delays and occasional quality issues, the overall positive sentiment highlights the company's commitment to delivering a thorough and satisfying flooring experience.
What reviewers consistently mention
Several reviewers mention the professionalism and efficiency of the team, highlighting clear communication and a smooth process from start to finish.
Many customers appreciate the high quality of workmanship and attention to detail, noting that the finished floors look beautiful and have transformed their spaces.
Multiple customers highlight the company's responsiveness and ability to address requests or concerns promptly, contributing to a positive experience.
Several reviewers note the company's fair pricing compared to others, viewing it as a good value for the quality of work provided.
Many customers recommend Johnson Custom Floors for their consistency in delivering great results across various projects, including hardwood and tile installations.
Watch out for
Some reviewers report receiving poor customer service, mentioning issues such as missed appointments and a lack of follow-up after initial contact.
A few customers have expressed dissatisfaction with specific jobs, citing quality concerns that led to issues such as flooding due to improper installation.
Several reviewers pointed out delays in receiving service or completion of projects, suggesting potential areas for improvement in scheduling and timeliness.
Trinity Builders DFW
Best for: High-quality renovations and remodels with personal touch.
Trinity Builders DFW stands out for its strong communication, evident in consistent updates throughout projects, and Tanner's active involvement in overseeing all work. Reviewers emphasize the company's excellent attention to detail and commitment to client satisfaction. Despite occasional issues with complex projects or warranties, the overall feedback reflects a high level of trust and quality in their services.
What reviewers consistently mention
Multiple customers highlight Tanner's hands-on approach, noting his presence on-site to supervise subcontractors. This level of involvement is seen as a key differentiator from other contractors, ensuring quality and attention to detail throughout the projects.
FloorsEliteDFW LLC
Best for: Quality craftsmanship, attentive service
FloorsEliteDFW LLC stands out for its responsive and attentive service, frequently praised by customers for thorough communication from start to finish. Reviewers consistently commend the quality of craftsmanship, particularly in intricate installations. However, some complaints regarding professionalism and support after installation affect overall perception. Balancing great project execution with post-service responsiveness may be a trade-off.
What reviewers consistently mention
Several reviewers highlight the professionalism and attentiveness of the staff, specifically mentioning Kevin and Khristine's responsiveness during projects. They appreciated ongoing communication and proactive updates throughout the work.
Many customers note the high quality of craftsmanship, describing the flooring installation as precise and visually appealing. Reviewers frequently mention satisfaction with the final product and its alignment with their expectations.
Watch out for
Multiple customers express dissatisfaction regarding post-installation support, indicating issues such as incomplete projects and lack of assistance when problems arose with their flooring after installation.
Several reviewers mention challenges with communication and professionalism, particularly in later stages of projects, which led to frustrations over unaddressed concerns.
Carpet One Floor & Home
Best for: Quick installation, broad product selection
Carpet One Floor & Home stands out for its extensive range of flooring options and professional installation services. Many customers emphasize a positive experience with knowledgeable sales staff who assist in selecting appropriate materials. However, some feedback highlights issues with customer service post-purchase, particularly regarding return processes and measurement accuracy. This trade-off may impact overall satisfaction for those looking for comprehensive after-sale support.
What reviewers consistently mention
Multiple reviewers highlight the professionalism and efficiency of the installation teams, stating that jobs were completed quickly and with attention to detail.
Several customers appreciate the wide selection of flooring options available, noting positive experiences with knowledgeable sales staff who assist in choosing the right products.
Watch out for
Several reviewers report issues with customer service after purchase, including long wait times for responses regarding returns and dissatisfaction with follow-up.
Multiple customers mention inaccuracies in measurements leading to incomplete or erroneous installations, resulting in frustration and delays.
East Gate Flooring
Best for: Quality wood floor installations and responsive service.
East Gate Flooring is distinguished by consistently high remarks regarding the quality and beauty of their flooring installations. Reviewers frequently commend the professionalism of the team and their responsiveness, indicating a strong focus on customer satisfaction. This combination of quality service and expert installation positions them favorably in the local market.
What reviewers consistently mention
Several customers describe the quality of flooring installations as beautiful and meeting their expectations throughout the process.
Multiple reviewers highlight the professionalism and attentiveness of the team, particularly noting a staff member named Scott for his helpfulness and care in delivering results.
Floor N More Southlake
Best for: Assistance with flooring selection and high-quality installation
Floor N More Southlake stands out for its knowledgeable and patient staff, who assist customers in selecting flooring options tailored to their needs. Many reviews highlight the professional installation and high customer satisfaction with completed projects. However, recurring issues with communication and installation quality have also been noted, indicating a potential inconsistency in service. Customers looking for expert advice and quality workmanship may find this business meets their needs.
What reviewers consistently mention
Several reviewers highlight the helpfulness and knowledge of the staff in assisting with flooring choices, particularly praising their patience and guidance during the selection process.
Multiple customers describe high satisfaction with the installation quality and professionalism of the crews, noting that the completed work exceeded their expectations.
Watch out for
Several reviewers report issues with poor communication and customer service, citing instances where they did not receive timely quotes or assistance.
Multiple customers express dissatisfaction with installation quality, mentioning inadequate attention to detail and negative outcomes requiring additional work.
Some reviewers note that warranty claims were not honored, leading to frustration over unresolved installation issues.
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