Johnson Custom Floors

Name: Johnson Custom Floors
Address: 585 Commerce St #100, Southlake, TX 76092, Southlake, TX, US
Telephone: +1817-481-1004

Reviews read through Aug 6, 2026 · Scored Aug 10, 2026 · 123 reviews read

585 Commerce St #100, Southlake, TX 76092

817-481-1004

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77.0

DFW Pros score

4.9★ 131 reviews123 read in full

Best for: High-quality flooring, responsive service

Listing details verified yesterday.

Johnson Custom Floors stands out for its blend of quality craftsmanship and reliable customer service. Many reviews reflect the team's professionalism and their attention to detail, often resulting in transformed spaces that exceed customer expectations. While there are some complaints about service delays and occasional quality issues, the overall positive sentiment highlights the company's commitment to delivering a thorough and satisfying flooring experience.

Ranked in: Best Flooring Contractors in DFW, Flooring Contractors in Southlake

What reviewers consistently mention

Several reviewers mention the professionalism and efficiency of the team, highlighting clear communication and a smooth process from start to finish.
Many customers appreciate the high quality of workmanship and attention to detail, noting that the finished floors look beautiful and have transformed their spaces.
Multiple customers highlight the company's responsiveness and ability to address requests or concerns promptly, contributing to a positive experience.
Several reviewers note the company's fair pricing compared to others, viewing it as a good value for the quality of work provided.
Many customers recommend Johnson Custom Floors for their consistency in delivering great results across various projects, including hardwood and tile installations.

Watch out for

Some reviewers report receiving poor customer service, mentioning issues such as missed appointments and a lack of follow-up after initial contact.
A few customers have expressed dissatisfaction with specific jobs, citing quality concerns that led to issues such as flooding due to improper installation.
Several reviewers pointed out delays in receiving service or completion of projects, suggesting potential areas for improvement in scheduling and timeliness.

How the reviews break down

4.9★ average from 131 Google reviews

5★
126 96%
4★
2 2%
3★
0 0%
2★
1 1%
1★
2 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Johnson Custom Floors specializes in various flooring solutions, including hardwood and carpet installations, tailored to enhance home interiors. Projects range from individual rooms to larger renovations.

Services offered by Johnson Custom Floors

Flooring Store: Offers a variety of flooring options including hardwood, laminate, and vinyl.
Bathroom Remodeler: Provides services for complete bathroom renovations, focusing on both design and functionality.
Flooring Contractor: Specializes in the installation and repair of various flooring types to meet client needs.
Tile Contractor: Handles tile installation for floors, walls, and backsplashes, ensuring precise craftsmanship.
Wood Floor Installation Service: Delivers professional installation of hardwood flooring, tailored to customer specifications.