Carpet One Floor & Home

Name: Carpet One Floor & Home
Address: 154 Bank St, Southlake, TX 76092, Southlake, TX, US
Telephone: +1682-593-4986

Reviews read through Jul 30, 2026 · Scored Aug 28, 2026 · 59 reviews read

154 Bank St, Southlake, TX 76092

682-593-4986

Visit Website

66.0

DFW Pros score

4.5★ 58 reviews59 read in full

Best for: Quick installation, broad product selection

Listing details verified 15 days ago.

Carpet One Floor & Home stands out for its extensive range of flooring options and professional installation services. Many customers emphasize a positive experience with knowledgeable sales staff who assist in selecting appropriate materials. However, some feedback highlights issues with customer service post-purchase, particularly regarding return processes and measurement accuracy. This trade-off may impact overall satisfaction for those looking for comprehensive after-sale support.

Ranked in: Best Flooring Contractors in DFW, Flooring Contractors in Southlake

What reviewers consistently mention

Multiple reviewers highlight the professionalism and efficiency of the installation teams, stating that jobs were completed quickly and with attention to detail.
Several customers appreciate the wide selection of flooring options available, noting positive experiences with knowledgeable sales staff who assist in choosing the right products.

Watch out for

Several reviewers report issues with customer service after purchase, including long wait times for responses regarding returns and dissatisfaction with follow-up.
Multiple customers mention inaccuracies in measurements leading to incomplete or erroneous installations, resulting in frustration and delays.

How the reviews break down

4.5★ average from 58 Google reviews

5★
49 84%
4★
2 3%
3★
0 0%
2★
3 5%
1★
4 7%

12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Carpet One Floor & Home specializes in carpet selection and wood flooring, offering quality installation and flooring repairs. The staff is noted for their politeness, and services include furniture moving and home restoration.

Services offered by Carpet One Floor & Home

Flooring Store: This flooring store offers a variety of flooring options, including carpets, wood, and vinyl in multiple colors.
Carpet Store: The carpet store features a wide selection of carpets, catering to diverse styles and preferences.
Flooring Contractor: Expert flooring installation services are available, along with assistance for insurance projects.
Kitchen Remodeler: The kitchen remodeler provides design and installation services to enhance kitchen spaces with new flooring.
Tile Store: This tile store offers a range of tile options suitable for various applications and aesthetics.
Wood And Laminate Flooring Supplier: A selection of wood and laminate flooring is available, offering durability and style for different environments.
Wood Floor Installation Service: Professional wood floor installation services ensure precise fitting and finishing for new wood floors.
Wood Floor Refinishing Service: Wood floor refinishing services help restore the appearance and extend the life of existing wood floors.