Best Plumbers in Richardson
Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 10 scored · 10 analyzed · 1,015 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 10 plumbers in Richardson and have read 1,015 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | The Plumbing Pros | 91.0 | 5.0★ 308 | |
| 2 | Plumb Bros LLC | 85.1 | 4.9★ 49 | |
| 3 | Casto Leak Detection | 84.9 | 5.0★ 123 | |
| 4 | Koen Plumbing, Inc. | 83.4 | 4.8★ 85 | |
| 5 | Dean’s Plumbing | 80.2 | 4.8★ 916 | |
| 6 | Pure Plumbing | 77.2 | 4.8★ 928 | |
| 7 | Plumber On Call of Richardson | 76.2 | 5.0★ 41 | |
| 8 | 1st Class Plumbing | 76.0 | 4.9★ 208 | |
| 9 | CMH Plumbing Solutions | 73.7 | 5.0★ 103 | |
| 10 | Texas Plumbing Solutions LLC | 73.6 | 4.9★ 283 |
The Plumbing Pros
Best for: Fast response, clear explanations
The Plumbing Pros stands out for its fast response times and effective communication throughout the service process. Reviewers consistently report quick scheduling and thorough explanations of work, which helps to build trust. While some minor delays in issue resolution have been noted, overall satisfaction is high, making this company a strong choice for plumbing needs.
What reviewers consistently mention
Several reviewers note prompt service, often the same day or next day, for various plumbing issues.
Multiple customers highlight Michael's clear communication, including estimated arrival times and thorough explanations of the work being done.
Watch out for
A few reviewers mention that some issues take longer to resolve than initially expected, leading to minor inconveniences.
Some customers express concerns over being encouraged to upgrade equipment, though they ultimately felt it was for the best.
Plumb Bros LLC
Best for: Emergency plumbing services and responsiveness
Plumb Bros LLC stands out in the Richardson area for their quick response times, particularly for emergency plumbing needs. Many reviews emphasize the professionalism and good communication of the staff, contributing to overall customer satisfaction. However, there are some recurring concerns about cleanliness and uncompleted work, which may affect some customers' experiences. Overall, they are noted for their reliability and effective resolution of plumbing issues.
What reviewers consistently mention
Several reviewers report positive experiences with the timely response and efficiency of Plumb Bros, noting that emergency plumbing issues were handled quickly, often within the same day.
Multiple customers mention the professionalism and friendliness of the staff, particularly highlighting their clear communication and thoroughness in addressing plumbing issues.
Watch out for
Several reviewers express dissatisfaction regarding messy work and unfinished projects, including instances of left-over debris and unaddressed plumbing issues after service.
A few customers mention experiences with delayed communication or scheduling, leading to frustration when arranging service calls.
Casto Leak Detection
Best for: Emergency plumbing needs, quick response times
Casto Leak Detection stands out for its reliable and quick plumbing services, as consistently highlighted by multiple reviewers. Customers appreciate the professionalism and thoroughness of the technicians, which contributes to a strong sense of trust. Despite some concerns regarding costs in certain cases, the majority of feedback indicates satisfaction with service quality and responsiveness, making Casto a preferred choice for emergency plumbing needs.
What reviewers consistently mention
Multiple customers note that Casto Leak Detection provides prompt responses and quick service for plumbing issues, including emergencies.
Several reviewers highlight the professionalism and thoroughness of the technicians, who take time to explain the repair process clearly.
Watch out for
Some reviewers express concerns about the cost of services, indicating that estimates for certain repairs felt high, even if the final price was reasonable.
A few customers found the initial assessment to be less thorough for specific plumbing issues, suggesting variability in service effectiveness.
Koen Plumbing, Inc.
Best for: Urgent plumbing needs, thorough communication
Koen Plumbing stands out for its commitment to customer service and quick response times. Many reviewers appreciate the team's professionalism, clear communication, and thoroughness in addressing plumbing issues, making it a preferred choice for urgent needs among locals. However, some customers have reported encountering inconsistencies in pricing and service quality. Overall, Koen Plumbing is favored for its prompt service and friendly approach, making it a go-to option for those needing reliable plumbing expertise in Richardson.
What reviewers consistently mention
Several reviewers describe Koen Plumbing as responsive and prompt, often arriving the same day for urgent issues.
Multiple customers highlight the team's professionalism and friendliness, mentioning thorough communication and attention to detail during repairs.
Watch out for
Several reviewers express concerns about high pricing, particularly for larger jobs or repairs that seemed unnecessary, leading to unexpected bills.
Multiple customers reported dissatisfaction with the consistency of service, noting occasions when technicians were less thorough or knowledgeable than expected.
Dean’s Plumbing
Best for: Quick response times, clear communication
Dean's Plumbing is recognized for its responsive service and effective communication. Customers frequently note the capability of the technicians to explain issues and solutions thoroughly. However, high pricing and concerns regarding follow-up repairs are common feedback points, which potential customers should consider alongside their service capabilities.
What reviewers consistently mention
Several reviewers mention that technicians communicate work clearly and thoroughly, providing transparency in their services and options. This has fostered customer confidence.
Many customers appreciate the prompt response times, noting that technicians often arrive quickly, sometimes even on the same day as the call.
Watch out for
Several reviewers report that price estimates from Dean's Plumbing are significantly higher than competitors, leading to dissatisfaction and the recommendation to seek multiple quotes.
Multiple customers describe issues with follow-up service, including delays in scheduling and unresolved problems after initial repairs, leading to repeat calls.
Pure Plumbing
Best for: Quick response, professional service
Pure Plumbing is recognized for its professionalism and efficient service, with many customers highlighting the courteous behavior of technicians and their clean work practices. However, complaints about pricing discrepancies and missed appointments suggest there may be trade-offs in reliability and cost. Overall, those in need of prompt plumbing assistance may find this company to be a suitable choice, while being aware of potential cost variations.
What reviewers consistently mention
Several reviewers note the professionalism and courtesy of the technicians. They describe staff being respectful, wearing shoe covers indoors, and maintaining a tidy workspace.
Customers report responsive service and quick turnaround times. Technicians often arrive the same day for urgent plumbing issues, leading to positive experiences overall.
Watch out for
Multiple customers express concerns about pricing, citing high estimates compared to other local options. Several reviews mention price increases after initial assessments.
Several reviewers report experiences with missed appointments or no-shows, indicating possible issues with scheduling and communication on the company's part.
Plumber On Call of Richardson
Best for: Same-day service, courteous technicians
Plumber On Call of Richardson stands out for its fast response times and courteous technicians who provide transparent communication about costs and procedures. Customers appreciate the same-day service and the professionalism of the plumbers. However, some mention challenges in booking during busy periods. Overall, the business is a strong choice for those needing quick and effective plumbing solutions.
What reviewers consistently mention
Several reviewers mention that Plumber On Call of Richardson provides quick responses, often arriving on the same day for plumbing issues, which is highlighted as a significant benefit.
Multiple customers report that the technicians are professional and friendly, consistently providing clear explanations of the work needed and pricing before starting.
Watch out for
Some reviews do not mention any specific warranty or guarantee for the work done, which may concern some customers looking for assurances.
A few customers noted that while service was quick, the availability of appointments during peak times could be a challenge, leading to potential delays.
1st Class Plumbing
CMH Plumbing Solutions
Texas Plumbing Solutions LLC
Best for: Quick response, efficient service, clear communication
Texas Plumbing Solutions stands out for its swift response and efficient service, especially in emergency situations. Reviewers appreciate the clear communication from the team, which enhances their overall experience. However, there are recurring concerns about the quality of workmanship and customer service follow-ups, suggesting potential areas for improvement that clients should consider.
What reviewers consistently mention
Several reviewers note quick response times and efficient service during plumbing emergencies, often completing jobs within the promised timeframe. This efficiency seems to improve customer satisfaction.
Multiple customers highlight strong communication and professionalism from the plumbing team, indicating that they are approachable and responsive throughout the service process.
Watch out for
Several reviewers report issues with shoddy workmanship, mentioning problems such as leaks shortly after repairs were completed and inadequate equipment used during jobs.
Multiple customers express dissatisfaction with customer service, mentioning difficulty in getting timely responses or resolution to issues after initial work was done, suggesting inconsistencies in follow-up care.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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