What should I do if my water heater is making strange noises?

Strange sounds from a water heater may indicate sediment buildup. Consulting a specialist can provide guidance on addressing the issue.

How long do water heaters typically last?

Water heaters generally last around ten years. If yours is older, consider replacement, especially if it is no longer under warranty.

Do you offer tankless water heater installations?

Yes, tankless water heater installations are available. More information can be found on the website.

Are your plumbing services licensed?

Yes, the business is fully licensed, insured, and bonded.

Do you provide emergency plumbing services?

Emergency plumbing services are available 24/7.

1st Class Plumbing

Name: 1st Class Plumbing
Address: 661 N Plano Rd, Richardson, TX 75081, Richardson, TX, US
Telephone: +1214-227-9554

Reviews read through Aug 7, 2026 · Scored Aug 28, 2026 · 123 reviews read

661 N Plano Rd, Richardson, TX 75081

214-227-9554

Visit Website

75.8

DFW Pros score

4.9★ 208 reviews123 read in full

Best for: Fast response, reasonable pricing

Listing details verified today.

1st Class Plumbing stands out for its fast response times and consistent quality of service, with many customers emphasizing the reliability and professionalism of the technicians. Positive experiences often involve timely scheduling and effective problem-solving. However, concerns about pricing and occasional unprofessional conduct have been noted. The overall sentiment suggests a strong reputation among those who prioritize prompt service and quality work.

Ranked in: Best Plumbers in DFW, Plumbers in Richardson

What reviewers consistently mention

Several reviewers appreciate the prompt scheduling and quick arrival times for plumbing services, often mentioning same-day responses to emergencies.
Multiple customers indicate that 1st Class Plumbing delivers quality work at fair prices, highlighting satisfaction with the value received for various plumbing repairs and installations.

Watch out for

Several reviewers express dissatisfaction with high pricing for some services, describing experiences of price gouging for relatively simple jobs.
A few customers report issues regarding unprofessional behavior from staff, indicating a need for improved customer interactions in certain instances.

How the reviews break down

4.9★ average from 208 Google reviews

5★
200 96%
4★
1 0%
3★
0 0%
2★
3 1%
1★
4 2%

Low ratings are rare here — 3% of reviews are one or two stars.

1st Class Plumbing offers services including water heater replacement, leak repair, and emergency plumbing in Richardson. The company emphasizes reasonable pricing and provides assistance with planned projects and maintenance plans.

On-site service available

Accepts credit cards