Benjamin Franklin Plumbing

Name: Benjamin Franklin Plumbing
Address: 1100 Jupiter Rd #150A, Plano, TX 75074, Plano, TX, US
Telephone: +1972-588-4668

Reviews read through Aug 6, 2026 · Scored Aug 10, 2026 · 118 reviews read

1100 Jupiter Rd #150A, Plano, TX 75074

972-588-4668

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89.8

DFW Pros score

4.8★ 2,745 reviews118 read in full

Best for: Timely service, knowledgeable staff

Listing details verified 13 days ago.

Benjamin Franklin Plumbing stands out for its consistent punctuality and the thorough explanations provided by its technicians. Multiple customers highlight the reliability of service and the professionalism of the staff, which fosters trust in their plumbing expertise. However, some minor complaints regarding scheduling and discount application suggest there may be areas for improvement in customer service follow-ups.

Ranked in: Best Plumbers in DFW, Plumbers in Plano

What reviewers consistently mention

Multiple customers report technicians being punctual and arriving on time for scheduled appointments.
Several reviewers appreciate the technicians' thorough explanations of issues and repair options, enhancing their understanding of plumbing problems.

Watch out for

A few customers expressed dissatisfaction with the service response time for follow-up work or minor warranty issues, indicating delays in these areas.

How the reviews break down

4.8★ average from 2,745 Google reviews

5★
2,500 91%
4★
96 3%
3★
16 1%
2★
20 1%
1★
113 4%

Low ratings are rare here — 5% of reviews are one or two stars.

Benjamin Franklin Plumbing offers a range of plumbing services, including water heater and faucet replacement. The knowledgeable and courteous staff provide thorough explanations and quick repairs for various plumbing needs.

Services offered by Benjamin Franklin Plumbing

Plumber: This service addresses a range of plumbing issues, including clogs, leaks, and emergency repairs for sinks, tubs, and sewer lines.
Contractor: Experienced contractors provide plumbing installations and repairs, ensuring expert solutions for both residential and commercial properties.
Drainage Service: Drainage services focus on resolving issues related to clogged and damaged drainage systems, promoting efficient water flow.
Hot Water System Supplier: Supplies and installs various hot water systems, including water heaters, catering to both residential and commercial needs.
Water Filter Supplier: Offers a selection of water filtration systems to enhance water quality for homes and businesses.
Water Purification Company: Provides water purification solutions designed to remove contaminants and improve the overall safety and taste of drinking water.
Water Softening Equipment Supplier: Supplies water softening equipment to reduce mineral buildup, improving water quality for a variety of applications.