What services does Regent Restoration offer?

Regent Restoration provides water damage restoration, fire and smoke cleanup, mold remediation, odor removal, content pack-out and cleaning, roof leak repair, wood floor repair, and complete reconstruction services.

How quickly can your team respond to emergencies?

Regent Restoration aims to be on-site within 60 minutes of your call in most areas of Dallas-Fort Worth.

Do you provide free estimates or inspections?

Yes, Regent Restoration offers free, no-obligation estimates. Technicians will assess the damage and recommend a plan of action.

Are your technicians certified?

All technicians at Regent Restoration are IICRC certified, ensuring they meet high standards in restoration practices.

Do you work with insurance companies?

Yes, Regent Restoration collaborates with insurance providers to facilitate the claims process and document damage.

Regent Restoration

Name: Regent Restoration
Address: 824 Office Park Cir #100, Lewisville, TX 75057, Lewisville, TX, US
Telephone: +1214-731-4624

Reviews read through Aug 11, 2026 · Scored Aug 28, 2026 · 121 reviews read

824 Office Park Cir #100, Lewisville, TX 75057

214-731-4624

Visit Website

76.7

DFW Professionals score

4.6★ 487 reviews121 read in full

Best for: Timely response to water damage emergencies

Listing details verified 11 days ago.

Regent Restoration shows a strong capacity for quick responses to water damage, which customers consistently appreciate. Many reviewers note their professionalism and care during the initial mitigation phase, although concerns arise regarding the quality of the subsequent restoration work. Those needing swift action in emergencies may find value in their services, but potential customers should consider the mixed reviews about the follow-up phase to make an informed decision.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Lewisville

What reviewers consistently mention

Several reviewers consistently highlight the prompt response times of Regent Restoration after water damage incidents, with technicians arriving quickly to assess and repair damages. This timely service was especially noted during emergency situations.
Multiple customers commend the professionalism and thoroughness of the technicians throughout the restoration process. Reviewers appreciate that the teams communicate effectively and work diligently, ensuring quality results in their homes.

Watch out for

Several reviews indicate dissatisfaction with the reconstruction phase, citing issues such as inadequate management of subcontractors and poor-quality restoration work compared to the initial mitigation.
Some reviewers report frustration with communication lapses and customer service after initial contact, leading to delays in project completion and a lack of responsiveness to follow-up inquiries.

How the reviews break down

4.6★ average from 487 Google reviews

5★
416 85%
4★
13 3%
3★
9 2%
2★
9 2%
1★
40 8%

10% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Regent Restoration specializes in water damage restoration, offering services such as leak repair and flood damage recovery. The team provides quick response times, assistance with insurance claims, and a structured drying process.

On-site service available

Wheelchair accessible entrance

LGBTQ+ friendly

Transgender safe space