Regent Restoration

Reviews read through Aug 11, 2026 · Scored Aug 11, 2026 · 121 reviews read

76.9
DFW Pros score
4.6 487 reviews121 read in full

Best for: Timely response to water damage emergencies

Regent Restoration

Listing details verified 13 days ago.

Regent Restoration shows a strong capacity for quick responses to water damage, which customers consistently appreciate. Many reviewers note their professionalism and care during the initial mitigation phase, although concerns arise regarding the quality of the subsequent restoration work. Those needing swift action in emergencies may find value in their services, but potential customers should consider the mixed reviews about the follow-up phase to make an informed decision.

What reviewers consistently mention

  • Several reviewers consistently highlight the prompt response times of Regent Restoration after water damage incidents, with technicians arriving quickly to assess and repair damages. This timely service was especially noted during emergency situations.

  • Multiple customers commend the professionalism and thoroughness of the technicians throughout the restoration process. Reviewers appreciate that the teams communicate effectively and work diligently, ensuring quality results in their homes.

Watch out for

  • Several reviews indicate dissatisfaction with the reconstruction phase, citing issues such as inadequate management of subcontractors and poor-quality restoration work compared to the initial mitigation.

  • Some reviewers report frustration with communication lapses and customer service after initial contact, leading to delays in project completion and a lack of responsiveness to follow-up inquiries.

How the reviews break down

4.6★ average from 487 Google reviews

  • 5
    416 85%
  • 4
    13 3%
  • 3
    9 2%
  • 2
    9 2%
  • 1
    40 8%

10% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

On-site service available
Wheelchair accessible entrance
LGBTQ+ friendly
Transgender safe space

Frequently Asked Questions

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