ServiceMaster of North Texas
Reviews read through Mar 16, 2026 · Scored Aug 28, 2026 · 40 reviews read
ServiceMaster of North Texas is distinguished by its prompt response times and strong communication skills during restoration projects. Many customers express appreciation for the attention to detail and thorough explanations provided throughout the process. However, some also report issues with customer service and protection of personal belongings. This mix of high service expectations and occasional shortcomings influences its overall reputation.
What reviewers consistently mention
Several reviewers praise prompt response times, stating that crews arrive quickly after initial contact in emergencies.
Multiple customers highlight thorough communication throughout the restoration process, including updates on the steps being taken and results of inspections.
Watch out for
Several reviewers report poor customer service, including lack of callbacks and unresponsiveness after damage assessments, leading to frustration.
Multiple customers note concerns regarding damage to personal property during the restoration process, indicating carelessness in handling belongings.
How the reviews break down
4.5★ average from 64 Google reviews
- 5★55 86%
- 4★1 2%
- 3★1 2%
- 2★0 0%
- 1★7 11%
11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by ServiceMaster of North Texas
- Water Damage Restoration Service
This service focuses on restoring properties affected by water damage through professional cleaning and restoration techniques.
- Fire Damage Restoration Service
The fire damage restoration service includes assessment and cleanup of properties impacted by fire, smoke, and soot.
Categories
Cities
Where ServiceMaster of North Texas ranks
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