Best Pool Builders in Fort Worth
Reviews read through Aug 14, 2026 · Scored Aug 14, 2026 · 7 scored · 7 analyzed · 621 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 7 pool builders in Fort Worth and have read 621 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Pulliam Pools | 67.9 | 4.6★ 522 | |
| 2 | Integrity Pools | 67.6 | 5.0★ 99 | |
| 3 | Puryear Custom Pools | 67.5 | 4.6★ 393 | |
| 4 | Pools123 Dallas-Fort Worth | 66.1 | 4.9★ 71 | |
| 5 | J Caldwell Custom Pools | 64.0 | 4.5★ 120 | |
| 6 | TXPool | 63.3 | 4.9★ 32 | |
| 7 | Pool Quest | 63.3 | 4.5★ 79 |
Pulliam Pools
Best for: Pool construction and knowledgeable cleaning services
Pulliam Pools has garnered a mix of positive and negative feedback. The business is recognized for its effective pool design and construction services, with multiple reviews noting the professionalism and knowledge of their staff. However, several customers express frustration over communication lapses and recurring quality issues after the initial build, leading to a divided perception of their service reliability.
What reviewers consistently mention
Several reviewers report a smooth pool design and construction process, highlighting effective communication and attentive service throughout the build. Specific mentions include the design team's willingness to accommodate changes and provide detailed updates.
Multiple customers appreciate the knowledge and professionalism of the service technicians, noting their thoroughness in cleaning and maintaining pools. Many reviewers have commented on the technicians' responsiveness and helpfulness in resolving issues.
Watch out for
Several reviewers express concerns about poor communication once contracts were signed. Issues include delayed responses to inquiries and difficulty in scheduling service appointments, contributing to frustration and dissatisfaction.
Multiple customers have reported issues with quality control, including problems with repairs and finishing work. Complaints often mention lack of follow-up on service requests and dissatisfaction with the craftsmanship.
Several reviewers highlight billing and invoicing issues, indicating that they were charged without receiving proper invoices or documentation of services rendered. This lack of transparency creates further frustration for clients.
Integrity Pools
Best for: Regular maintenance, knowledgeable repairs
What reviewers consistently mention
Multiple customers highlight the professionalism and expertise of the technicians, noting thorough explanations of issues and solutions during service appointments.
Several reviewers appreciate the clear communication from the team, including timely notifications of service schedules and post-service updates.
Watch out for
Some reviewers mention inconsistencies in technician availability, expressing concern over techs being reassigned frequently.
A few customers noted delays in scheduling follow-up appointments, impacting their overall experience with service continuity.
Puryear Custom Pools
Best for: Pool construction, responsive customer service
Puryear Custom Pools stands out for its successful pool construction and knowledgeable service technicians, as indicated by numerous positive reviews regarding the installation process and technician expertise. However, there are notable concerns about communication and delays in service, which may affect ongoing customer satisfaction. This blend of strong construction capabilities alongside service challenges shapes Puryear's reputation.
What reviewers consistently mention
Several reviewers highlight that Puryear Custom Pools delivers effective and professional pool construction services, noting that the installation process was seamless and met their expectations.
Multiple customers recount positive experiences with service technicians, emphasizing their knowledge and ability to diagnose and resolve pool issues efficiently.
Watch out for
Several reviewers express frustration regarding poor communication and lengthy delays in service calls, with claims of unresolved issues persisting for months.
Multiple customers report dissatisfaction with service follow-ups and warranty work, indicating that promised repairs often led to further delays or incomplete resolutions.
Pools123 Dallas-Fort Worth
J Caldwell Custom Pools
TXPool distinguishes itself with highly responsive staff and a streamlined installation process, leading to swift pool completions. Review patterns show strong customer satisfaction, particularly with Donna's support throughout the project. While minor challenges arose during construction, the overall sentiment remains overwhelmingly positive, showcasing a commitment to quality and customer care.
What reviewers consistently mention
Several reviewers describe positive experiences with the professionalism and responsiveness of staff like Donna, who provided updates and support throughout the pool installation process.
Multiple customers highlight the efficiency of the installation process, noting that pools were completed quickly, sometimes within days, and that the overall experience was smooth.
Watch out for
A few reviewers mentioned encountering challenges during the construction process, including minor issues that required attention, although overall satisfaction was high.
Some customers noted that while the initial service was excellent, there were occasional delays concerning equipment availability or follow-up.
Pool Quest
Best for: High quality construction, responsive customer service
Pool Quest is distinguished by its emphasis on quality construction and the responsiveness of its staff. Positive feedback highlights the effective communication throughout projects, leading to well-executed pool builds that satisfy many customers' visions. However, concerns about customer service and scheduling delays indicate potential areas for improvement.
What reviewers consistently mention
Several reviewers frequently mention the quality of the work completed by Pool Quest, often describing their pools as beautiful and exceeding expectations.
Many customers note the strong communication throughout the building process, highlighting responsiveness from both project managers and office staff.
Watch out for
Several reviewers express concerns about poor customer service and communication, often citing frustration over delayed responses or unfulfilled commitments.
Multiple customers report feeling neglected during their pool construction timeline, with instances of being put 'on the back burner' for other projects.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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