Pool Quest

Name: Pool Quest
Address: 5501 I-20, Fort Worth, TX 76119, Fort Worth, TX, US
Telephone: +1817-590-8108

Reviews read through Mar 25, 2026 · Scored Aug 28, 2026 · 68 reviews read

5501 I-20, Fort Worth, TX 76119

817-590-8108

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61.7

DFW Pros score

4.5★ 79 reviews68 read in full

Best for: High quality construction, responsive customer service

Pool Quest is distinguished by its emphasis on quality construction and the responsiveness of its staff. Positive feedback highlights the effective communication throughout projects, leading to well-executed pool builds that satisfy many customers' visions. However, concerns about customer service and scheduling delays indicate potential areas for improvement.

Ranked in: Best Pool Builders in DFW, Pool Builders in Fort Worth

What reviewers consistently mention

Several reviewers frequently mention the quality of the work completed by Pool Quest, often describing their pools as beautiful and exceeding expectations.
Many customers note the strong communication throughout the building process, highlighting responsiveness from both project managers and office staff.

Watch out for

Several reviewers express concerns about poor customer service and communication, often citing frustration over delayed responses or unfulfilled commitments.
Multiple customers report feeling neglected during their pool construction timeline, with instances of being put 'on the back burner' for other projects.

How the reviews break down

4.5★ average from 79 Google reviews

5★
65 82%
4★
3 4%
3★
2 3%
2★
0 0%
1★
9 11%

11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Pool Quest

Swimming Pool Contractor: This company specializes in building custom gunite pools and spas, utilizing high-quality materials and expert craftsmanship to ensure durable and tailored designs.

On-site service available