J Caldwell Custom Pools

Name: J Caldwell Custom Pools
Address: 5744 Boat Club Rd Ste 200, Fort Worth, TX 76179, Fort Worth, TX, US
Telephone: +1817-237-7665

Reviews read through Jul 29, 2026 · Scored Aug 28, 2026 · 90 reviews read

5744 Boat Club Rd Ste 200, Fort Worth, TX 76179

817-237-7665

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69.2

DFW Pros score

4.5★ 120 reviews90 read in full

Best for: Custom pool design and quality construction

Listing details verified 3 days ago.

J Caldwell Custom Pools stands out for its commitment to customer communication and quality of pool design, as evidenced by numerous positive reviews. However, challenges in project timelines and after-sales service have been noted, reflecting a mixed overall customer experience. Prospective clients should weigh these factors when considering their services.

Ranked in: Best Pool Builders in DFW, Pool Builders in Fort Worth

What reviewers consistently mention

Several reviewers indicate effective communication throughout the design and construction phases, with staff being accessible and responsive to inquiries.
Multiple customers describe the quality of the finished pools as aesthetically pleasing and well-constructed, expressing satisfaction with the end product.

Watch out for

Several reviewers mention significant delays in project completion, with times extending well beyond initial estimates, indicating potential scheduling issues.
Multiple customers express frustration with the level of after-sales support, noting inadequate responses to concerns about issues arising post-construction.
Some reviews detail negative interactions with staff, including reports of poor communication and unprofessional behavior from crew members.

How the reviews break down

4.5★ average from 120 Google reviews

5★
99 83%
4★
3 3%
3★
2 2%
2★
6 5%
1★
10 8%

13% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

J Caldwell Custom Pools specializes in pool design and new builds, focusing on quality workmanship and efficient processes. The team offers expertise in swimming pool resurfacing and space maximization.

Services offered by J Caldwell Custom Pools

Swimming Pool Contractor: This service specializes in the design and construction of custom swimming pools, ensuring high-quality craftsmanship throughout the installation process.
Gazebo Builder: Expertise in constructing gazebos that complement outdoor spaces, providing tailored designs to enhance the overall aesthetic of the property.
Landscape Designer: Offers landscape design services that focus on creating visually appealing outdoor environments, integrating elements like plants, hardscapes, and water features.
Swimming Pool: Provides custom swimming pool solutions that meet individual homeowner preferences, emphasizing luxury design and functionality.
Swimming Pool Repair Service: Delivers repair services for swimming pools, addressing issues such as leaks, equipment malfunctions, and surface repairs to maintain pool quality.