Best Water Damage Restorations in Carrollton

Reviews read through Aug 9, 2026 · Scored Aug 11, 2026 · 10 scored · 6 analyzed · 241 reviews read

Methodology and editorial standards by Brad Williams. How we score

We track 10 water damage restorations in Carrollton and have read 241 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.

10 scored in Carrollton6 with review analysisSee the metro-wide ranking (235)How we score
#BusinessScoreRating
1Lighthouse Restoration & Construction LLC84.15.0 33
2Reactic Restoration76.75.0 14
3Frontier Services Group75.54.8 34
4DuraCon Restoration73.05.0 101
5SERVPRO of North Dallas69.24.8 176
6The Mold Pros of Texas60.64.2 24
7Reliable Carrollton Water Damage Restoration & Mold Removal Experts59.05.0 13
8Corporate Care Restoration & Maintenance Dallas / Ft. Worth51.85.0 1
9Red Bird Water Restoration Carrollton51.7 0
10Content Recovery Specialists of Carrollton, TX50.5 0
84.1#1

Lighthouse Restoration & Construction LLC

5.0 stars from 33 reviews35 read in full

Best for: Efficient response to water damage emergencies

What reviewers consistently mention

  • Several reviewers note the team's efficiency and responsiveness in handling water damage situations, consistently highlighting quick responses and effective communication throughout the process.

  • Multiple customers commend the thoroughness of the restoration work, specifically mentioning the careful protection of property and meticulous cleanup after services, contributing to a satisfactory overall experience.

Watch out for

  • Some reviewers mentioned issues with recurring leaks after the initial restoration, indicating potential follow-up concerns that may arise post-service.

  • A few customers expressed dissatisfaction with the speed of the initial response during peak times, suggesting there could be delays when demand is high.

76.7#2

Reactic Restoration

5.0 stars from 14 reviews14 read in full

Best for: Quick response, thorough water damage restoration

Reactic Restoration is recognized for its swift response to emergencies and its professional service, which consistently impresses customers. Review patterns indicate an effective combination of speed and quality, making them a reliable choice for water damage restoration. While most reviews are highly positive, some customers note opportunities for improved communication and post-service follow-ups.

What reviewers consistently mention

  • Several reviewers highlight the team's quick response times, noting that they were able to arrive the same day for urgent water damage situations.

  • Multiple customers commend the professionalism and thoroughness of Reactic Restoration, especially in ensuring that all water damage was addressed effectively with no signs left after repairs.

Watch out for

  • A few customers mention concerns regarding the communication of the process, indicating that while services were effective, clearer updates could enhance the experience.

  • Some reviews reference that despite the high quality of work, a few minor issues arose post-repair that required follow-up attention, suggesting slight inconsistency in long-term satisfaction.

75.5#3

Frontier Services Group

4.8 stars from 34 reviews25 read in full

Best for: Emergency response, professionalism, detailed restoration

Frontier Services Group stands out for its quick emergency response and a dedicated approach to restoration projects, receiving positive feedback for their professionalism and thoroughness. However, some customers experienced long delays and management issues, suggesting that while service quality is often high, consistency may be a challenge.

What reviewers consistently mention

  • Several reviewers appreciate the quick response time of Frontier Services Group, particularly during emergencies like flooding or fire damage.

  • Multiple customers highlight the professionalism and attention to detail demonstrated by the crew during restoration projects, including careful handling of belongings.

Watch out for

  • Several reviewers report significant delays in project completion, with some citing waits of nearly a year without satisfactory progress.

  • Several customers express concerns regarding changes in management that led to confusion and further delays in their restoration processes.

73.0#4

DuraCon Restoration

5.0 stars from 101 reviews27 read in full

Best for: Fast response to water damage emergencies

DuraCon Restoration ranks highly due to its strong performance in handling water damage emergencies with speed and efficiency. Reviewers consistently mention the promptness of their service, often arriving quickly after a call. The professionalism and communication skills of the team members also stand out, creating a sense of comfort during stressful times. However, some customers have expressed concerns about follow-up delays and pricing transparency. Overall, DuraCon is a reliable choice for urgent restoration needs.

What reviewers consistently mention

  • Multiple customers highlight the company's prompt response times, mentioning quick arrivals after emergencies, including floods and pipe bursts.

  • Several reviewers appreciate the professionalism and knowledge of the staff, especially remarking on their ability to communicate effectively during stressful situations.

Watch out for

  • A few customers noted delays in follow-up communications after initial service was provided, raising concerns about the timeliness of updates.

  • Some reviewers mentioned issues with pricing clarity, indicating there were moments of unexpected costs that were not well explained initially.

69.2#5

SERVPRO of North Dallas

4.8 stars from 176 reviews115 read in full

Best for: Prompt response and clear communication

SERVPRO of North Dallas stands out for its strong emphasis on responsive service and effective communication, as highlighted by multiple customer reviews detailing their thorough updates and follow-through during restoration projects. While the company excels in professionalism and empathy, some complaints regarding miscommunication and cleanup quality suggest room for improvement. Overall, the positive impressions of the staff and their attentive nature contribute to their reputation in the local market.

What reviewers consistently mention

  • Several reviewers describe the team as responsive and attentive during water damage restoration projects, frequently checking in and updating customers on progress, which reinforced trust and transparency.

  • Many customers mention the professionalism and empathy displayed by the staff during difficult situations, which helped ease stress during the restoration process.

Watch out for

  • Multiple customers report issues with miscommunication regarding schedules, leading to no-shows and delays that caused significant frustration.

  • Several reviewers have noted that there were instances of poor cleanup, with some areas left messy after service, which detracted from their overall satisfaction.

60.6#6

The Mold Pros of Texas

4.2 stars from 24 reviews24 read in full

Best for: Responsive communication, thorough mold remediation

The Mold Pros of Texas stands out for their responsive communication and thorough work in mold remediation, as highlighted by multiple reviewers. Many described positive interactions with staff who went the extra mile to ensure customer satisfaction and safety. However, some complaints about insufficient mold removal and inconsistent customer service indicate areas for improvement. Overall, the balance between effective work and communication makes this business a noteworthy option in water damage restoration.

What reviewers consistently mention

  • Several reviewers mention responsive communication from the team throughout the restoration process, which helped ease their concerns and provided clarity about the steps being taken. Notable individuals, such as Kacee, received consistent praise for their attentiveness and support.

  • Multiple customers highlight the thoroughness and professionalism of the work performed, noting that the teams showed great attention to detail and ensured all mold was effectively addressed. This thorough service contributed to successful inspections after the work was completed.

Watch out for

  • Several reviewers expressed dissatisfaction with inadequate mold remediation, reporting ongoing mold issues after the service was completed. Some mentioned that follow-up inspections revealed considerable remaining mold.

  • Customers have noted inconsistent customer service and a lack of responsiveness when addressing concerns or questions. Complaints about communication issues were recurring among multiple reviews.

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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.

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