SERVPRO of North Dallas
Reviews read through Jun 6, 2026 · Scored Aug 11, 2026 · 115 reviews read
Listing details verified 3 days ago.
SERVPRO of North Dallas stands out for its strong emphasis on responsive service and effective communication, as highlighted by multiple customer reviews detailing their thorough updates and follow-through during restoration projects. While the company excels in professionalism and empathy, some complaints regarding miscommunication and cleanup quality suggest room for improvement. Overall, the positive impressions of the staff and their attentive nature contribute to their reputation in the local market.
What reviewers consistently mention
Several reviewers describe the team as responsive and attentive during water damage restoration projects, frequently checking in and updating customers on progress, which reinforced trust and transparency.
Many customers mention the professionalism and empathy displayed by the staff during difficult situations, which helped ease stress during the restoration process.
Watch out for
Multiple customers report issues with miscommunication regarding schedules, leading to no-shows and delays that caused significant frustration.
Several reviewers have noted that there were instances of poor cleanup, with some areas left messy after service, which detracted from their overall satisfaction.
How the reviews break down
4.8★ average from 176 Google reviews
- 5★163 93%
- 4★3 2%
- 3★1 1%
- 2★0 0%
- 1★9 5%
5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by SERVPRO of North Dallas
- Water Damage Restoration Service
This service includes thorough assessment and cleanup of water damage, along with complete restoration to return properties to their pre-loss condition.
- Air Duct Cleaning Service
Air duct cleaning focuses on removing dust, debris, and contaminants from HVAC systems to improve indoor air quality.
- Building Restoration Service
Building restoration encompasses repairs and renovations to restore structures affected by various types of damage.
- Carpet Cleaning Service
Carpet cleaning involves deep cleaning techniques to remove stains, dirt, and allergens from carpets.
- Cleaners
Cleaning services include a range of options for maintaining cleanliness in residential and commercial spaces.
- Crime Victim Service
This service provides support and cleanup for properties affected by criminal incidents, ensuring a safe environment.
- Debris Removal Service
Debris removal focuses on clearing away unwanted materials from properties, facilitating a clean and safe area.
- Fire Damage Restoration Service
Fire damage restoration includes assessment, cleanup, and repairs to restore properties impacted by fire incidents.
- Waste Management Service
Waste management services involve the collection and disposal of waste materials, promoting cleanliness and environmental responsibility.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
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