The Complete Backyard, Inc.
Reviews read through Jul 23, 2026 · Scored Aug 15, 2026 · 58 reviews read
Best for: Custom pool designs, responsive project management
Listing details verified 5 days ago.
The Complete Backyard, Inc. stands out for its dedicated project management and expert craftsmanship in pool design and construction. While many customers praise effective communication and quality results, some issues with appointment scheduling and maintenance claims do exist. Overall, the positive reviews emphasize a commitment to customer satisfaction and custom solutions, making them a notable choice for pool building in Aledo.
What reviewers consistently mention
Several reviewers highlight the effective communication from project managers throughout the design and construction phases, ensuring that expectations were aligned and any concerns were promptly addressed. This is evident in reviews [3, 5, 8, 19].
The craftsmanship and quality of the completed pools consistently meet high standards according to multiple customers, with many expressing satisfaction with the final results of their installations. Reviews [5, 7, 49, 53] particularly emphasize this aspect.
Watch out for
Several customers report issues with delayed or missed appointments, leading to frustration and a sense of neglect when trying to get estimates or service. Reviews [0, 2] highlight experiences where communication broke down during the scheduling process.
A few reviews mention dissatisfaction with service claims that were contested or misrepresented, particularly in situations involving pool maintenance and repairs. Reviewers [1, 4] share experiences that raise concerns about accuracy in service recommendations.
How the reviews break down
4.8★ average from 60 Google reviews
- 5★57 95%
- 4★0 0%
- 3★1 2%
- 2★0 0%
- 1★2 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by The Complete Backyard, Inc.
- Swimming Pool Contractor
This business specializes in the design and construction of custom pools and spas, ensuring a tailored outdoor living experience from concept to completion.
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