The Blue Lagoons Pools & Spas
Reviews read through Jul 31, 2026 · Scored Aug 28, 2026 · 144 reviews read
Listing details verified yesterday.
The Blue Lagoons Pools & Spas stands out for its strong customer communication during the building and renovation process, as evidenced by numerous reviews. Many clients appreciate how informed they feel from start to finish, contributing to a more transparent experience. While there are some concerns regarding service response and surprise costs post-quote, the overall consistency in quality and detailed execution reflects a solid reputation in the DFW area.
What reviewers consistently mention
Several reviewers highlight the consistent communication throughout the pool building process, with many stating they were kept informed at every stage of construction.
Reviewers note the quality of work and attention to detail during pool renovations, often expressing satisfaction with the final results and craftsmanship.
Watch out for
Multiple customers report frustrations with the service department, particularly regarding unresolved maintenance issues and perceived lack of care for customer concerns.
A few reviewers indicated additional costs for project add-ons were higher than expected, leading to complaints about unclear pricing at the outset.
How the reviews break down
4.9★ average from 229 Google reviews
- 5★218 95%
- 4★3 1%
- 3★0 0%
- 2★1 0%
- 1★7 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by The Blue Lagoons Pools & Spas
- Swimming Pool Contractor
Specializes in the construction of custom swimming pools tailored to individual preferences and site specifications.
- Outdoor Swimming Pool
Offers design and installation services for outdoor swimming pools that enhance residential landscapes.
- Pool Cleaning Service
Provides routine cleaning and maintenance services to keep swimming pools clean and in optimal condition.
- Swimming Pool Repair Service
Delivers repair services for swimming pools, addressing issues such as leaks, equipment malfunctions, and surface damage.
- On-site service available
Categories
Cities
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