Robertson Pools, Inc

Name: Robertson Pools, Inc
Address: 569 S Coppell Rd, Coppell, TX 75019, Coppell, TX, US
Telephone: +1972-393-2152

Reviews read through Jul 14, 2026 · Scored Aug 15, 2026 · 110 reviews read

569 S Coppell Rd, Coppell, TX 75019

972-393-2152

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65.2

DFW Pros score

4.1★ 140 reviews110 read in full

Best for: Design-driven pool projects with in-house teams

Listing details verified 11 days ago.

Robertson Pools stands out for its strong emphasis on design and personalized service through in-house teams. Reviewers frequently mention the attention to detail and communication during the building process. However, the company also faces challenges with customer service responsiveness and follow-through, particularly in resolving issues post-construction, which can detract from the positive overall experience.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several reviewers highlight the excellent attention to detail and communication provided by the team during the pool design and build process. Responses from multiple customers indicate satisfaction with regular updates and the thoroughness of the staff.
Multiple reviewers appreciate that Robertson Pools uses in-house teams rather than subcontractors. This approach is noted to contribute to higher quality workmanship and consistent communication throughout projects.

Watch out for

Several reviewers express frustrations regarding communication issues and scheduling delays, mentioning that they had to repeatedly follow up for updates on their projects. This pattern highlights potential challenges in customer service.
A number of customers report dissatisfaction with the final construction quality and the company's handling of warranty claims, indicating a lack of follow-through on post-construction support.

How the reviews break down

4.1★ average from 140 Google reviews

5★
100 71%
4★
9 6%
3★
2 1%
2★
7 5%
1★
22 16%

21% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Robertson Pools, Inc specializes in pool design and construction, offering services such as pool cleaning, resurfacing, and filter replacement. They focus on creating quality backyard oases while providing detailed project timelines.

Services offered by Robertson Pools, Inc

Swimming Pool Contractor: Offers custom gunite pool construction, along with commercial water features and outdoor living enhancements.
Pool Cleaning Service: Provides maintenance services to ensure pools remain clean and functional throughout the season.
Swimming Pool Repair Service: Specializes in repairing various pool equipment and structural issues to maintain optimal performance.

Woman-owned business