A Oasis Pools and Outdoor Living

Reviews read through Jul 1, 2026 · Scored Aug 28, 2026 · 124 reviews read

72.5
DFW Pros score
4.7 213 reviews124 read in full

Best for: Quick installation, collaborative design process

A Oasis Pools and Outdoor Living

Listing details verified yesterday.

A Oasis Pools and Outdoor Living stands out for its quick installation times and collaborative design approach, frequently highlighted by customers. However, challenges arise with post-installation support and communication consistency during construction and sales, which has led to customer dissatisfaction in these areas. Overall, the balance of positive experiences in design and initial service must be weighed against complaints regarding service quality in the project’s later stages.

What reviewers consistently mention

  • Several reviewers note quick installation times, particularly when rushed for a pool build. One review mentions the project was completed ahead of schedule despite mid-project changes, while another highlights fast turnaround due to urgent needs.

  • Multiple customers appreciate the responsive service and communication from staff, especially from individuals like Logan and Jamie. They received timely updates throughout the pool construction process, contributing to a smoother experience.

  • Several reviewers highlight the quality of design services provided by A Oasis. Customers often mention satisfaction with the customized design that incorporates their specific requests and needs, reflecting a collaborative approach.

Watch out for

  • Several reviewers report poor communication during the construction phase, indicating issues with responsiveness from project managers. Specific examples include failures to return calls and provide timely project updates.

  • Multiple customers note concerns about post-installation service quality, specifically regarding the durability of materials and unresolved issues after completion. Instances included cracked decking and other structural problems appearing shortly after installation.

  • Several reviewers express dissatisfaction with customer service during the sales process, describing it as disorganized and unprofessional. They mention difficulties in getting accurate quotes and timely follow-up.

How the reviews break down

4.7★ average from 213 Google reviews

  • 5
    192 90%
  • 4
    2 1%
  • 3
    2 1%
  • 2
    5 2%
  • 1
    12 6%

8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by A Oasis Pools and Outdoor Living

Swimming Pool Contractor

Expertise in designing and constructing custom swimming pools tailored to client specifications.

Categories

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WaterTex Pool - Pool Equipment Repair
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