Texas Independent Insurance
Reviews read through Aug 27, 2026 · Scored Aug 28, 2026 · 119 reviews read
Listing details verified 6 days ago.
Texas Independent Insurance stands out for its knowledgeable and attentive agents, who are frequently noted for their ability to explain policies clearly and efficiently. Customers appreciate the prompt responses and proactive service provided by the staff, which help streamline the insurance process. However, notable concerns about customer service issues and frustrations with the quoting process highlight areas for potential improvement.
What reviewers consistently mention
Several reviewers highlight knowledgeable agents who provide thorough explanations of insurance policies, contributing to a better understanding of coverage options.
Multiple customers describe prompt and efficient service, with agents responding quickly to inquiries and providing timely assistance.
Watch out for
Several reviewers mention frustrations with customer service, including billing issues and difficulties in canceling policies, leading to a negative experience.
A few customers express disappointment with the initial quoting process, noting that it can be cumbersome and raises concerns about handling personal information.
How the reviews break down
4.7★ average from 231 Google reviews
- 5★215 93%
- 4★2 1%
- 3★0 0%
- 2★0 0%
- 1★14 6%
6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Texas Independent Insurance
- Insurance Broker
Offers a range of insurance products from various trusted carriers, focusing on the specific needs of each customer.
- Auto Insurance Agency
Provides tailored auto insurance solutions from multiple providers to meet individual coverage requirements.
- Commercial Agent
Delivers customized insurance options for businesses, ensuring adequate protection against various risks.
- Home Insurance Agency
Specializes in home insurance policies designed to protect residential properties and personal belongings.
- Life Insurance Agency
Offers life insurance products aimed at providing financial security for beneficiaries in the event of a policyholder's death.
- Motorcycle Insurance Agency
Provides motorcycle insurance coverage options tailored to the unique needs of riders.
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
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