How long will restoration and cleanup services take?

The estimated timeline for restoration and cleanup services will be provided at the start of the project. This timeline varies based on the level of damage, property size, and number of affected items.

What is the typical cost of your damage restoration services?

The cost for damage restoration services varies significantly based on the severity of the situation. An estimate can be obtained by contacting the service.

Do you work with insurance?

Yes, there are national agreements with insurance companies, and services are performed according to their specific criteria.

What other services do you provide aside from water and fire mitigation?

In addition to water and fire damage, services include sewage cleanup, biohazard cleanup, odor removal, and mold remediation, among others.

What are your hours of operation?

The business operates 24/7, providing emergency response services at all times.

SERVPRO of Southwest Dallas

Name: SERVPRO of Southwest Dallas
Address: 1133 S Madison Ave Building B, Dallas, TX 75208, Dallas, TX, US
Telephone: +1214-667-3628

Reviews read through Jul 27, 2026 · Scored Aug 28, 2026 · 69 reviews read

1133 S Madison Ave Building B, Dallas, TX 75208

214-667-3628

Visit Website

72.4

DFW Pros score

4.9★ 72 reviews69 read in full

Best for: Emergency water damage response, thorough service

Listing details verified 6 days ago.

SERVPRO of Southwest Dallas stands out for its quick emergency response to water damage incidents, with several reviewers reporting prompt service within hours of contact. This responsiveness, paired with professional communication and thorough remediation processes, has earned them high recommendations. Some concerns about administrative issues and subcontractor quality exist, but overall, customers feel well-supported during stressful situations.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Dallas

What reviewers consistently mention

Several reviewers describe quick response times, often arriving within hours of the initial call for emergency water damage services.
Multiple customers mention professionalism and thorough communication throughout the remediation process, providing clear explanations and updates.

Watch out for

Several reviewers noted issues with billing or administrative processes, indicating potential challenges with the office management system.
Some customers reported dissatisfaction with subcontract work, highlighting that service quality may vary depending on the subcontractors used.

How the reviews break down

4.9★ average from 72 Google reviews

5★
68 94%
4★
4 6%
3★
0 0%
2★
0 0%
1★
0 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Services offered by SERVPRO of Southwest Dallas

Water Damage Restoration Service: Offers comprehensive cleanup and restoration for residential and commercial properties affected by water damage, including assessment and reconstruction.
Air Duct Cleaning Service: Provides thorough cleaning of air ducts to improve indoor air quality and enhance HVAC system efficiency.
Building Restoration Service: Specializes in restoring buildings to their pre-damage condition, addressing issues from various types of disasters.
Carpet Cleaning Service: Delivers professional carpet cleaning to remove dirt, stains, and allergens, improving the appearance and longevity of carpets.
Cleaners: Offers a range of cleaning services tailored to residential and commercial needs, ensuring a sanitized and tidy environment.
Crime Victim Service: Provides support and cleanup services for properties affected by crime, assisting victims in the restoration process.
Debris Removal Service: Handles the removal of debris from properties, ensuring a clean and safe environment following construction or disasters.
Fire Damage Restoration Service: Specializes in restoring properties damaged by fire, including smoke damage cleanup and structural repairs.
Waste Management Service: Offers waste management solutions for residential and commercial properties, focusing on efficient disposal and recycling.