How long will restoration and cleanup services take?

The estimated timeline for restoration and cleanup services will be provided at the start of the project. It varies based on damage severity, property size, and affected items.

What is the typical cost of your damage restoration services?

Pricing for damage restoration services varies significantly depending on the situation. Contact for an estimate.

Do you accept insurance for restoration services?

Yes, all insurance claims are accepted. A Project Coordinator is assigned to assist clients throughout the claims process.

What services does SERVPRO of Waxahachie offer?

SERVPRO of Waxahachie provides water damage restoration, fire damage restoration, mold remediation, and cleaning services, among others.

Are SERVPRO technicians certified?

Yes, technicians are trained and certified in various restoration and cleaning techniques, ensuring adherence to industry standards.

SERVPRO of Waxahachie/Midlothian

Name: SERVPRO of Waxahachie/Midlothian
Address: 3650 S Hwy 287, Waxahachie, TX 75165, Waxahachie, TX, US
Telephone: +1972-587-0068

Reviews read through Jul 5, 2026 · Scored Aug 11, 2026 · 104 reviews read

3650 S Hwy 287, Waxahachie, TX 75165

972-587-0068

Visit Website

82.4

DFW Pros score

4.9★ 114 reviews104 read in full

Best for: Rapid response, professional service

Listing details verified 10 days ago.

Servpro of Waxahachie/Midlothian stands out for its rapid response times and the professionalism often displayed by its technicians. Customers frequently commend the team's ability to handle emergencies effectively, minimizing damage and ensuring thorough cleanups. While there are concerns about customer service inconsistencies and handling of personal items, the majority of reviews reflect a positive experience with knowledgeable and helpful staff.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

Several reviewers highlight quick response times, often receiving service the same day or within hours of their call, which helped to mitigate damage effectively.
Multiple customers appreciate the professionalism and thoroughness of the crew, noting that technicians explain processes clearly and provide updates at each stage of work.

Watch out for

Several reviewers mentioned issues with customer service, including delayed responses or lack of follow-up after service requests, impacting their overall experience.
Some customers reported dissatisfaction with damage to personal items or lack of care during the cleanup process, leading to additional concerns about professionalism.

How the reviews break down

4.9★ average from 114 Google reviews

5★
109 96%
4★
2 2%
3★
0 0%
2★
0 0%
1★
3 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Services offered by SERVPRO of Waxahachie/Midlothian

Water Damage Restoration Service: Provides comprehensive cleanup and restoration for residential and commercial properties affected by water damage, including assessment and reconstruction.
Air Duct Cleaning Service: Offers thorough cleaning of air ducts to improve indoor air quality and enhance HVAC system efficiency.
Building Restoration Service: Specializes in restoring buildings following damage from various sources, ensuring structural integrity and aesthetic appeal.
Carpet Cleaning Service: Delivers professional carpet cleaning to remove dirt, stains, and allergens, promoting a healthier living environment.
Cleaners: Offers a range of cleaning services tailored to meet various residential and commercial needs.
Crime Victim Service: Provides support and cleanup services for properties affected by crime, ensuring a sensitive approach to restoration.
Debris Removal Service: Facilitates the removal of debris from residential and commercial sites, helping to clear spaces for safe use.
Fire Damage Restoration Service: Handles the cleanup and restoration of properties damaged by fire, including smoke and soot removal.
Waste Management Service: Offers waste management solutions for residential and commercial clients, focusing on efficient disposal and recycling.