How long will restoration and cleanup services take?

An estimated timeline will be provided at the start of the project. The duration varies based on damage severity, property size, and affected items.

What is the typical cost of your damage restoration services?

Costs for damage restoration services vary significantly based on the situation's severity. Contact for an estimate.

Do you accept insurance?

All insurance claims are accepted. A Project Coordinator will assist clients in processing their claims.

How quickly can you arrive to begin restoring a fire damaged property?

Entry is contingent on the fire department's clearance. However, the team can be on-site immediately to start the process.

Do your services include emergency water removal and cleanup?

Emergency water removal services are available 24/7. Service vehicles are equipped and ready for immediate response.

SERVPRO of Southeast Dallas County

Name: SERVPRO of Southeast Dallas County
Address: 1846 Idlewild Ln, Lancaster, TX 75134, Lancaster, TX, US
Telephone: +1972-587-0017

Reviews read through Jul 23, 2026 · Scored Aug 11, 2026 · 50 reviews read

1846 Idlewild Ln, Lancaster, TX 75134

972-587-0017

Visit Website

64.9

DFW Pros score

4.8★ 55 reviews50 read in full

Best for: Rapid water damage response, effective communication

Listing details verified yesterday.

SERVPRO of Southeast Dallas County is distinguished by its rapid response times and professional communication, which several customers highlight as critical during times of stress following water damage incidents. The team's commitment to thorough work and attentive service also contributes positively to its reputation. However, occasional complications with response delays and insurance billing may affect some customer experiences.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

Several reviewers describe prompt arrival and quick action after being contacted for water damage. Specific incidents included quick responses to emergency situations like broken pipes and flooding. Supportive reviews can be found in indexes [10], [14], and [20].
Multiple customers note effective communication and a high level of professionalism throughout the restoration process. This includes clear explanations of procedures and consistent updates on progress. Supported by reviews in indexes [13], [16], and [24].

Watch out for

A few customers express frustration over delayed response times, particularly during peak times, suggesting the company may be overwhelmed during busy periods. This is pointed out in reviews [0] and [1].
Several reviewers mention issues with billing and coordination with insurance, indicating potential complications in the financial aspects of the restoration process. Reports can be referenced in [15] and [11].

How the reviews break down

4.8★ average from 55 Google reviews

5★
52 95%
4★
0 0%
3★
1 2%
2★
0 0%
1★
2 4%

Low ratings are rare here — 4% of reviews are one or two stars.

Services offered by SERVPRO of Southeast Dallas County

Water Damage Restoration Service: Offers comprehensive cleanup and restoration for residential and commercial properties affected by water damage, including damage assessment and reconstruction.
Building Restoration Service: Provides restoration services for buildings impacted by various disasters, focusing on returning structures to pre-loss conditions.
Crime Victim Service: Delivers specialized cleaning and restoration services for properties affected by crime, ensuring thorough and sensitive handling of the situation.
Fire Damage Restoration Service: Covers cleanup and restoration for properties damaged by fire, addressing smoke damage and structural repairs as part of the recovery process.