What should I do if I drop something valuable down the drain?

Stop using the fixture and call for assistance. Tools are available to retrieve lost items safely.

How do I prevent mold and water damage from leaks?

Address leaks promptly and schedule regular plumbing inspections to help prevent costly damage.

Can you help with gas line leaks or repairs?

Yes, licensed plumbers are available for gas line inspections, repairs, and installations.

What payment options do you accept?

Major credit cards and checks are accepted, along with financing options for larger projects.

How quickly can you respond to emergencies?

Same-day and emergency plumbing services are offered for urgent issues.

Roto-Rooter Plumbing & Water Cleanup

Name: Roto-Rooter Plumbing & Water Cleanup
Address: 215 Dalton Dr C-4, DeSoto, TX 75115, DeSoto, TX, US
Telephone: +1972-607-3109

Reviews read through Aug 7, 2026 · Scored Aug 11, 2026 · 120 reviews read

215 Dalton Dr C-4, DeSoto, TX 75115

972-607-3109

Visit Website

85.4

DFW Pros score

4.8★ 1,051 reviews120 read in full

Best for: Timely response, knowledgeable technicians

Listing details verified 9 days ago.

Roto-Rooter Plumbing & Water Cleanup in DeSoto stands out for its knowledgeable technicians who consistently deliver quick and efficient service. Users frequently report positive experiences with technicians, particularly mentioning their clear communication and thorough explanations. However, some recurring concerns about delayed communication from dispatch may affect overall satisfaction.

What reviewers consistently mention

Several reviewers describe technicians as knowledgeable and efficient, successfully resolving plumbing issues in a timely manner.
Multiple customers highlight clear communication, with technicians explaining problems and solutions throughout the service.

Watch out for

Several reviewers mention delays in communication and responsiveness from the dispatch team, which made scheduling difficult.
Multiple customers express dissatisfaction with high initial quotes for minor plumbing work without clear justification.

How the reviews break down

4.8★ average from 1,051 Google reviews

5★
965 92%
4★
31 3%
3★
14 1%
2★
9 1%
1★
32 3%

Low ratings are rare here — 4% of reviews are one or two stars.

Roto-Rooter Plumbing & Water Cleanup offers professional plumbing services, focusing on issue resolution and thorough inspections. The team provides clear explanations for problem diagnosis, addressing sewer issues and common clogs.

Services offered by Roto-Rooter Plumbing & Water Cleanup

Plumber: Offers a range of plumbing solutions including toilet repair, faucet replacement, and water heater services.
Contractor: Provides general contracting services, focusing on plumbing-related projects and repairs.
Drainage Service: Specializes in cleaning and unclogging drains, including toilets, sinks, and shower drains.
Excavating Contractor: Handles excavation projects related to plumbing, such as sewer line installations and repairs.
Repair Service: Offers repair services for various plumbing fixtures, ensuring functionality and efficiency.
Water Damage Restoration Service: Specializes in restoring properties affected by water damage, including cleanup and mitigation.
Water Filter Supplier: Supplies water filtration systems to improve water quality for residential and commercial use.
Water Softening Equipment Supplier: Provides equipment designed to reduce water hardness, enhancing water quality and appliance longevity.
Water Testing Service: Conducts water testing to assess quality and safety, ensuring compliance with health standards.