Is Backyard Paradise Luxury Pools a sister company of Riverbend Sandler Pools?

Yes, Backyard Paradise Luxury Pools is part of the same group.

Do you offer maintenance services for swimming pools?

Yes, maintenance services are available, including water testing, chemical balancing, and equipment repair.

How much does it cost to install a pool?

Costs vary based on specific requirements; contacting the company for an estimate is recommended.

What types of services do you provide for pool maintenance?

Services include weekly cleaning, water testing, chemical balancing, and winterization.

How can I schedule a service appointment?

Appointments depend on availability; it is advisable to book ahead.

Riverbend Sandler Pools

Name: Riverbend Sandler Pools
Address: 4016 W Plano Pkwy Ste 100, Plano, TX 75093, Plano, TX, US
Telephone: +1972-596-7393

Reviews read through Aug 12, 2026 · Scored Aug 28, 2026 · 123 reviews read

4016 W Plano Pkwy Ste 100, Plano, TX 75093

972-596-7393

Visit Website

79.4

DFW Pros score

4.6★ 1,048 reviews123 read in full

Best for: New pool construction, knowledgeable technicians

Listing details verified 3 days ago.

Customer reviews of Riverbend Sandler Pools indicate a clear divide between their construction services and ongoing maintenance support. While many customers praise the company for timely and organized pool builds, technical knowledge, and professionalism during service calls, they also express frustration regarding communication issues and inconsistencies in maintenance practices. This variation suggests potential strengths in project management but weaknesses in post-build customer support.

Ranked in: Best Pool Builders in DFW, Pool Builders in Plano

What reviewers consistently mention

Several reviewers highlight strong project management during pool construction, indicating timely and organized completion of projects under attentive supervision.
Several customers note high levels of professionalism among service technicians, specifically mentioning their knowledge, responsiveness, and communication skills during maintenance and repairs.

Watch out for

Multiple customers report significant issues with communication and responsiveness from the company, especially after the initial sale, leading to frustration during service calls.
Several reviewers mention poor maintenance practices, resulting in issues like algae growth and equipment failures, indicating a lack of proper training for maintenance staff.

How the reviews break down

4.6★ average from 1,048 Google reviews

5★
906 86%
4★
21 2%
3★
14 1%
2★
13 1%
1★
94 9%

10% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Riverbend Sandler Pools specializes in pool building and maintenance services, focusing on cleanliness and thorough pool cleaning. They offer weekly maintenance, repairs, and filter cleaning to help create a well-maintained backyard oasis.

Services offered by Riverbend Sandler Pools

Swimming Pool Contractor: This business specializes in designing and constructing custom pools and outdoor living spaces tailored to individual lifestyles and budgets.
Pool Cleaning Service: Professional cleaning services are offered to maintain pool cleanliness and hygiene, ensuring a safe swimming environment.
Swimming Pool Repair Service: Expert repair services are available to address various pool issues, ensuring functionality and longevity of the pool.
Swimming Pool Supply Store: A range of pool supplies is provided, including maintenance products and equipment necessary for pool upkeep.