Pinnacle Pools & Spas | Dallas

Name: Pinnacle Pools & Spas | Dallas
Address: 1100 Jupiter Rd Ste 121, Plano, TX 75074, Plano, TX, US
Telephone: +1469-909-1638

Reviews read through Aug 12, 2026 · Scored Aug 28, 2026 · 120 reviews read

1100 Jupiter Rd Ste 121, Plano, TX 75074

469-909-1638

Visit Website

72.1

DFW Pros score

4.4★ 112 reviews120 read in full

Best for: Custom pool designs, quality craftsmanship

Listing details verified 3 days ago.

Pinnacle Pools & Spas stands out for its strong design support and quality craftsmanship, particularly from sales consultant Mason Fox. Many reviews praise the final product and Mason’s attentive service during the design phase. However, the company faces challenges with scheduling and communication during the construction phase, leading to mixed experiences for clients. This mix of high-quality design but inconsistent execution highlights a significant trade-off for prospective customers.

Ranked in: Best Pool Builders in DFW, Pool Builders in Plano

What reviewers consistently mention

Multiple customers highlight the strong design and sales support from Mason, describing him as knowledgeable and responsive throughout the planning process.
Several customers report satisfaction with the end quality and aesthetics of the pools built by Pinnacle, noting that final results exceeded their expectations.

Watch out for

Multiple customers express frustration over poor communication and lack of updates during the construction process, indicating it made the experience stressful.
Several reviewers mention significant delays in project timelines, with some projects extending far beyond initial estimates.

How the reviews break down

4.4★ average from 112 Google reviews

5★
92 82%
4★
3 3%
3★
2 2%
2★
1 1%
1★
14 13%

13% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Pinnacle Pools & Spas specializes in pool design and project management, offering consultant visits and a straightforward process for building beautiful pools and spas. The focus is on timely completion and thorough final inspections.

Services offered by Pinnacle Pools & Spas | Dallas

Swimming Pool Contractor: Specializing in custom gunite and fiberglass pool installations, this contractor focuses on creating tailored backyard swimming pool designs.