NTO Agency - Insurance Agency

Name: NTO Agency - Insurance Agency
Address: 5750 Genesis Ct #201, Frisco, TX 75034, Frisco, TX, US
Telephone: +1214-881-8900

Reviews read through Jul 16, 2026 · Scored Aug 28, 2026 · 103 reviews read

5750 Genesis Ct #201, Frisco, TX 75034

214-881-8900

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75.5

DFW Pros score

5.0★ 156 reviews103 read in full

Best for: Personalized insurance support, knowledgeable agents

Listing details verified 3 days ago.

NTO Agency distinguishes itself through the expertise and attentiveness of its agents, particularly Michael and Skylar. Reviewers frequently commend the comprehensive guidance and personalized care clients receive during the often overwhelming process of selecting health insurance. Despite some concerns about scheduling and navigating complex options, the overall sentiment reveals a strong trust in the agency's commitment to serving their clients' needs.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers note that NTO Agency personnel, particularly Michael and Skylar, are knowledgeable and patient, effectively guiding clients through insurance options and helping them understand different plans (0, 3, 10, 12, 31).
Multiple customers comment on the personalized service and genuine care shown by the staff, with many feeling supported and appreciated throughout the insurance selection process (1, 11, 17, 29, 45).

Watch out for

A few reviewers expressed that scheduling can be challenging, highlighting instances of difficulty connecting with agents or fitting appointments around busy schedules (34, 19).
Some customers experienced confusion regarding insurance options, noting that while the agency is generally helpful, navigating complex insurance plans still presents challenges (21, 28).