When does my coverage start?

Coverage begins once valid proof of insurance is received. Proof can be accessed online.

Can I change my coverages online?

Changes to coverages can be requested online and will be forwarded to the assigned agent for processing.

Can I purchase my policy online?

Typically, policies can be purchased online at the end of the quote process. If not available, contact your agent.

What if I have more than four vehicles or drivers in my household?

For more than four vehicles or drivers, contact your selected State Farm agent for assistance.

What payment methods can I use?

Common payment methods include cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Jamie Detten - State Farm Insurance Agent

Name: Jamie Detten - State Farm Insurance Agent
Address: 819 W Arapaho Rd Ste 50, Richardson, TX 75080, Richardson, TX, US
Telephone: +1972-423-5050

Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 136 reviews read

819 W Arapaho Rd Ste 50, Richardson, TX 75080

972-423-5050

Visit Website

80.1

DFW Pros score

5.0★ 358 reviews136 read in full

Best for: Knowledgeable staff, timely support

Jamie Detten - State Farm Insurance Agent

Listing details verified 6 days ago.

Jamie Detten's State Farm Insurance office is notable for its knowledgeable staff, particularly Kennedy, who consistently provides thorough assistance and prompt responses to customer inquiries. Some customers appreciate the professionalism and support, while others highlight recurring issues with customer service and follow-ups, indicating a mixed experience. The business stands out for its expertise in handling insurance needs but may require improvements in customer communication and follow-up processes.

Ranked in: Best Insurance Agencies in DFW, Insurance Agencies in Richardson

What reviewers consistently mention

Several reviewers describe Kennedy as knowledgeable and helpful, providing clear explanations and effective assistance with their insurance needs.
Multiple customers report receiving quick responses and professional service, particularly highlighting the responsiveness of both Kennedy and Gavin.

Watch out for

Several reviewers express frustration with customer service, mentioning difficulties in getting responses and callbacks when initiating claims.
Some customers report issues with receiving timely refunds following cancellations, indicating a lack of follow-up on their requests.

How the reviews break down

5.0★ average from 358 Google reviews

5★
353 99%
4★
3 1%
3★
0 0%
2★
1 0%
1★
1 0%

Low ratings are rare here — 1% of reviews are one or two stars.

This insurance agency provides information on various policies, including car, home, and life insurance, and addresses common questions to help clients understand their options and save money.

Services offered by Jamie Detten - State Farm Insurance Agent

Insurance Agency: This agency provides a range of insurance services, focusing on efficiency and professionalism for various customer needs.
Auto Insurance Agency: The agency offers coverage options tailored for vehicles, ensuring protection against accidents and damages.
Home Insurance Agency: Home insurance solutions are available to safeguard residential properties against various risks and liabilities.
Life Insurance Agency: Life insurance products are provided to help secure financial support for beneficiaries in the event of unforeseen circumstances.
Motorcycle Insurance Agency: Motorcycle insurance options are offered to protect riders and their bikes from potential accidents and damages.
Renters Insurance Agency: Renters insurance is available to cover personal belongings and liability for individuals renting homes or apartments.