Neighbor's Choice Insurance Agency, Inc.
Reviews read through Aug 15, 2026 · Scored Aug 28, 2026 · 60 reviews read
Listing details verified 6 days ago.
Neighbor's Choice Insurance Agency stands out due to its commitment to personalized service and cost-saving solutions, particularly highlighted by Jeff's helpfulness in navigating insurance policies. High customer satisfaction regarding savings and understanding options contrasts with concerns about agent performance and communication inconsistencies. These elements contribute to its ranking, balancing strong customer loyalty with some service challenges.
What reviewers consistently mention
Multiple reviews highlight Jeff's patience and thoroughness in helping customers navigate insurance options, ensuring they understand different coverage policies and pricing.
Several reviewers mention significant savings on insurance premiums after switching to Neighbor's Choice, noting they received much lower rates than from online quotes or previous providers.
Watch out for
Several reviewers express dissatisfaction with specific agents, reporting poor customer service experiences that affected their trust and willingness to continue with the agency.
Multiple reviewers mention delays in response times or difficulty in communication, creating frustration during the insurance process.
Some customers noted issues with agents being argumentative or dismissive, which negatively impacted their overall experience.
How the reviews break down
4.9★ average from 83 Google reviews
- 5★79 95%
- 4★2 2%
- 3★1 1%
- 2★0 0%
- 1★1 1%
Low ratings are rare here — 1% of reviews are one or two stars.
- Online appointments
- Wheelchair accessible entrance
- Wheelchair accessible parking
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