Can I receive an estimated arrival time for my service appointment?

An estimated arrival time is provided during scheduling, and technicians typically arrive within that window. Updates may be given via calls throughout the day regarding the technician's status.

What are some signs that plumbing may need repair?

Common indicators of plumbing issues include unusual sounds from faucets, low water pressure, unpleasant odors from drains, slow drainage, and visible damage to walls.

What does HVAC stand for?

HVAC stands for heating, ventilation, and air conditioning, referring to the entire heating and cooling system.

What areas do you serve?

Services are available in Plano and the Dallas - Fort Worth Metroplex.

What types of services are offered?

Services include HVAC, plumbing, electrical work, indoor air quality solutions, drain cleaning, duct cleaning, and garage door services.

Milestone Electric, A/C, & Plumbing

Name: Milestone Electric, A/C, & Plumbing
Address: 2801 N Central Expy, Plano, TX 75075, Plano, TX, US
Telephone: +1972-913-6165

Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 117 reviews read

2801 N Central Expy, Plano, TX 75075

972-913-6165

Visit Website

81.7

DFW Pros score

4.9★ 6,173 reviews117 read in full

Best for: Timely service, clear communication

Listing details verified 8 days ago.

Milestone Electric, A/C, & Plumbing is noted for its punctual and efficient service, with technicians often praised for their clear communication and thorough explanations. While many customers express a positive experience and loyalty, concerns about high pricing and aggressive sales tactics have emerged. This mix of strengths and weaknesses positions Milestone as a reliable option for urgent needs but warrants a careful review of service costs compared to competitors.

What reviewers consistently mention

Several reviewers note the punctuality and efficiency of technicians during service appointments. Customers appreciate timely arrival and completion of work, which adds to a positive experience.
Multiple customers highlight the clarity of communication from technicians, who explain work needed and issues identified in detail. This transparency aids customers in understanding the repairs being performed.

Watch out for

Several reviewers report high costs for services compared to competitive companies, with quotes significantly higher than expected. Pricing has been a recurring concern among multiple customers.
Some customers express dissatisfaction with aggressive sales tactics related to maintenance plans, feeling pressured to enroll without clear benefits being communicated upfront.

How the reviews break down

4.9★ average from 6,173 Google reviews

5★
5,956 96%
4★
108 2%
3★
23 0%
2★
21 0%
1★
65 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Milestone Electric, A/C, & Plumbing offers plumbing services in Plano, featuring knowledgeable and courteous staff who provide thorough inspections and clear explanations for problem diagnosis and electrical work.

Services offered by Milestone Electric, A/C, & Plumbing

Plumber: Offers a range of plumbing services, including installations and repairs, tailored to the specific needs of local homes.
Air Conditioning Repair Service: Provides comprehensive air conditioning repair services to ensure efficient cooling and comfort in residential spaces.
Drainage Service: Specializes in drainage solutions, including cleaning and repairs, to maintain proper water flow and prevent issues.
Electrician: Delivers electrical services, such as panel upgrades and smart home integration, to enhance home functionality and safety.
HVAC Contractor: Offers HVAC services to optimize heating and cooling systems, ensuring year-round comfort in residential environments.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Accepts credit cards

Frequently Asked Questions

Cities

Plano

Claim

Where Milestone Electric, A/C, & Plumbing ranks

Request a quote from Milestone Electric, A/C, & Plumbing

Not heard back within two business days? Tell us and we will chase it, and point you at other plumbers we score well.

Own this business?

Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.

Claim this listing

More local Plumbers in Dallas-Fort Worth

View All