Mid City Custom Pools Inc., & Outdoor Living

Name: Mid City Custom Pools Inc., & Outdoor Living
Address: 7700 Precinct Line Rd, Hurst, TX 76054, Hurst, TX, US
Telephone: +1817-835-9141

Reviews read through Jul 30, 2026 · Scored Aug 28, 2026 · 35 reviews read

7700 Precinct Line Rd, Hurst, TX 76054

817-835-9141

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55.2

DFW Pros score

3.8★ 44 reviews35 read in full

Best for: Communication, design expertise, attentive service

Mid City Custom Pools Inc., & Outdoor Living

Listing details verified 3 days ago.

Mid City Custom Pools combines experienced staff with strong communication during the design phase, appealing to many home buyers. However, a pattern of construction quality issues and inadequate customer service after the sale raises concerns for potential customers. Understanding these dynamics can guide choices for prospective clients seeking a reliable pool builder.

Ranked in: Best Pool Builders in DFW

What reviewers consistently mention

Several reviewers commend the knowledgeable staff and detail-oriented approach during the design phase, often noting effective communication throughout the process.
Multiple customers highlight the responsiveness of the team, emphasizing daily updates and immediate follow-ups during construction phases as a positive aspect of their service.

Watch out for

Several reviewers report significant issues with customer service after the initial sale, including difficulties in getting maintenance and warranty issues resolved.
Multiple customers describe problems with construction quality, including poor workmanship and missed deadlines, leading to expensive repairs post-installation.
Many reviewers express dissatisfaction with the company’s financial practices, citing pressure to make payments before completion of work, which creates confusion and frustration.

How the reviews break down

3.8★ average from 44 Google reviews

5★
28 64%
4★
2 5%
3★
2 5%
2★
1 2%
1★
11 25%

27% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Mid City Custom Pools Inc., & Outdoor Living

Swimming Pool Contractor: This company specializes in designing and constructing custom pools, remodels, and outdoor living spaces, including features like outdoor kitchens, fire pits, and pavilions.