Gold Medal Pools

Name: Gold Medal Pools
Address: 301 Leora Ln | Suite 470, Lewisville, TX 75056, Lewisville, TX, US
Telephone: +1877-496-4608

Reviews read through Jul 30, 2026 · Scored Aug 28, 2026 · 149 reviews read

301 Leora Ln | Suite 470, Lewisville, TX 75056

877-496-4608

Visit Website

55.5

DFW Pros score

4.4★ 877 reviews149 read in full

Best for: Responsive project management, attentive technicians

Listing details verified 3 days ago.

Gold Medal Pools has a mixed reputation, with several reviews praising knowledgeable technicians who provide effective maintenance and project management. However, customers frequently report issues related to service consistency, communication breakdowns, and responsiveness. This creates a trade-off for prospective clients: while some experience positive interactions, recurring complaints may suggest challenges in reliability and overall satisfaction.

Ranked in: Best Pool Builders in DFW, Pool Builders in Lewisville

What reviewers consistently mention

Several reviewers note improvements after changes in technicians, citing specific staff like Brooklyn and Drey as attentive and knowledgeable in their pool maintenance.
Multiple customers mention timely responses and effective communication from project managers during pool installation projects, particularly praising Ridge and Julie for their thoroughness.

Watch out for

Several reviewers report significant issues with service consistency, including frequent changes in technicians leading to poor communication and unresolved maintenance problems.
Multiple customers have highlighted slow response times and unfulfilled service promises, including failure to address urgent pool issues in a timely manner.

How the reviews break down

4.4★ average from 877 Google reviews

5★
729 83%
4★
12 1%
3★
4 0%
2★
10 1%
1★
122 14%

15% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Gold Medal Pools specializes in pool maintenance and remodeling, emphasizing thoroughness and responsiveness. The team is equipped to address customer inquiries and utilizes new technology in their build and patio design processes.

Services offered by Gold Medal Pools

Swimming Pool Contractor: Offers professional construction and renovation services for residential and commercial swimming pools.
Indoor Swimming Pool: Specializes in designing and constructing indoor swimming pools tailored to client specifications.
Outdoor Swimming Pool: Provides custom outdoor swimming pool designs and builds to enhance outdoor spaces.
Pool Cleaning Service: Delivers regular maintenance and cleaning services to keep pools in optimal condition.
Public Swimming Pool: Handles construction and maintenance services for public swimming pools to ensure safety and functionality.
Swimming Pool: Offers a range of services related to swimming pool construction and maintenance.
Swimming Pool Repair Service: Provides repair services for swimming pools, addressing various issues to restore functionality.