Mark Leal - State Farm Insurance Agent

Reviews read through Aug 27, 2026 · Scored Aug 28, 2026 · 131 reviews read

88.1
DFW Pros score
5.0 367 reviews131 read in full

Best for: responsive customer service, knowledgeable agents

Mark Leal - State Farm Insurance Agent

Listing details verified 6 days ago.

Mark Leal - State Farm Insurance stands out for its responsive customer service and knowledgeable agents. Reviewers consistently highlight quick access to assistance without navigating complicated phone systems, which enhances efficiency. However, some billing issues have caused frustration among clients, reflecting a potential area for improvement. Overall, strong agent professionalism and a focus on clear communication are dominant themes in customer feedback.

What reviewers consistently mention

  • Several reviewers appreciate the quick response times and easy access to agents, noting that there is no lengthy phone tree to navigate. This accessibility enhances their overall customer experience, as it allows for prompt assistance with insurance inquiries.

  • Many customers highlight the knowledge and professionalism of the agents, particularly Nohemi and David, who clearly explain policy options and thoroughly address questions. This attention to detail contributes to a more informed decision-making process for clients.

Watch out for

  • A few reviewers mention dissatisfaction related to billing issues, such as unauthorized charges and difficulties in resolving these problems, leading to frustration and a desire to seek legal advice.

How the reviews break down

5.0★ average from 367 Google reviews

  • 5
    365 99%
  • 4
    1 0%
  • 3
    0 0%
  • 2
    0 0%
  • 1
    1 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Services offered by Mark Leal - State Farm Insurance Agent

Insurance Agency

This agency offers a range of insurance solutions tailored to meet diverse needs, including auto, homeowners, renters, and business insurance.

Auto Insurance Agency

The agency provides coverage options for vehicles, helping clients protect their assets with various auto insurance plans.

Home Insurance Agency

Homeowners can find comprehensive insurance options designed to safeguard their property and belongings against potential risks.

Life Insurance Agency

Life insurance solutions are available to help clients secure financial protection for their loved ones in the event of unforeseen circumstances.

Renters Insurance Agency

Renters insurance is offered to protect personal belongings and provide liability coverage for individuals renting homes or apartments.

Wheelchair accessible entrance
Wheelchair accessible parking

Frequently Asked Questions

Cities

Claim
WaterTex Pool - Pool Equipment Repair
Ad

Request a quote from Mark Leal - State Farm Insurance Agent

Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.

Own this business?

Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.

Claim this listing