La Familia Auto Insurance

Name: La Familia Auto Insurance
Address: 1200 N Josey Ln, Carrollton, TX 75006, Carrollton, TX, US
Telephone: +1972-586-7492

Reviews read through Aug 21, 2026 · Scored Aug 28, 2026 · 120 reviews read

1200 N Josey Ln, Carrollton, TX 75006

972-586-7492

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89.3

DFW Pros score

4.7★ 629 reviews120 read in full

Best for: Finding competitive insurance rates, responsive staff

Listing details verified 12 days ago.

La Familia Auto Insurance stands out for its commitment to excellent customer service and the expertise of its staff in finding competitive insurance rates. Reviews consistently mention the attentiveness and willingness of agents to address customer needs, making the process of securing insurance smoother. However, some customers have noted issues with response times, which could be a consideration when evaluating the agency.

Ranked in: Best Insurance Agencies in DFW, Insurance Agencies in Carrollton

What reviewers consistently mention

Several reviewers highlight the excellent service provided by staff, noting their helpfulness and attentiveness during the insurance process.
Multiple customers mention the ability of staff to find competitive prices and suitable insurance options, enhancing their satisfaction with the service.

Watch out for

A few reviewers expressed issues with response times when seeking assistance, indicating potential delays in service at times.
Some customers stated difficulties encountered in getting follow-up on inquiries, which could affect overall satisfaction.

How the reviews break down

4.7★ average from 629 Google reviews

5★
560 89%
4★
18 3%
3★
11 2%
2★
3 0%
1★
37 6%

6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

La Familia Auto Insurance offers a range of auto insurance options, focusing on competitive pricing and attentive customer service. Clients can obtain quotes and inquire about payment methods and available deals.

Services offered by La Familia Auto Insurance

Auto Insurance Agency: This agency provides a range of auto insurance options, including coverage for various needs and acceptance of multiple forms of identification.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safe space