My Flooring America
Reviews read through Jul 7, 2026 · Scored Aug 10, 2026 · 141 reviews read
Best for: Timely communication, efficient installation
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My Flooring America stands out for its knowledgeable sales representatives and efficient installation teams, which several customers highlight as integral to their positive experiences. However, significant concerns about customer service responsiveness and installation inconsistencies indicate room for improvement. As customer feedback suggests, while product quality is generally praised, the overall experience can be affected by operational challenges.
What reviewers consistently mention
Several reviewers report that the installation team is fast, professional, and detail-oriented, completing projects efficiently and leaving the area clean after work is done. This includes positive experiences with diverse types of flooring installation across various projects.
Many customers cite excellent communication from sales representatives throughout the process, with some noting that associates provided helpful guidance on product selections and timely updates during their projects.
Watch out for
Multiple customers express concern regarding poor customer service, specifically mentioning difficulties in getting timely responses from the fulfillment department and a lack of follow-up after installation.
Several reviewers reported subpar installation experiences, including issues like improper cleaning before laying new flooring, mistakes during the installation process, and inadequate handling of communication by installers.
How the reviews break down
4.4★ average from 214 Google reviews
- 5★169 79%
- 4★14 7%
- 3★6 3%
- 2★3 1%
- 1★22 10%
12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by My Flooring America
- Flooring Store
Offers a range of flooring options including carpet, tile, and laminate for various spaces.
- Carpet Store
Provides a selection of carpets in different styles and materials suitable for residential and commercial use.
- Flooring Contractor
Specializes in flooring installation services, ensuring proper fitting and finish for all types of flooring.
- Kitchen Remodeler
Offers design and remodeling services for kitchens, focusing on functionality and aesthetics.
- Tile Store
Features a variety of tiles for floors and walls, available in multiple designs and materials.
- Wood And Laminate Flooring Supplier
Supplies wood and laminate flooring options, catering to diverse style preferences and budgets.
- Wood Floor Installation Service
Provides professional installation services for wood flooring, ensuring quality craftsmanship and durability.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- LGBTQ+ friendly
- Accepts credit cards
Cities
Where My Flooring America ranks
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