Hobert Pools & Spas
Reviews read through Aug 14, 2026 · Scored Aug 15, 2026 · 127 reviews read
Best for: Efficient construction, good initial communication
Hobert Pools & Spas stands out for its initial communication and professional workmanship during pool construction. Reviewers frequently commend the overall quality of service during the build process and the design team's responsiveness. However, challenges arise with post-sale support and ongoing customer service, suggesting potential trade-offs for customers seeking long-term service reliability.
What reviewers consistently mention
Several reviewers note that Hobert Pools provides excellent communication throughout the pool construction process. They appreciate the updates and responsiveness of the team, which helps keep them informed about project milestones.
Multiple customers highlight the team's professionalism and high quality of workmanship in building pools. Many reviews describe satisfaction with the final product, emphasizing careful construction and attention to detail during the process.
Watch out for
Several reviews express concerns about poor post-installation service, particularly regarding warranty issues. Customers report difficulties in getting proper follow-ups or resolutions for service problems after their pools were built.
Multiple reviewers mention significant communication issues within the company, stating that responses to inquiries were often slow or nonexistent, which led to frustration during the process.
How the reviews break down
4.3★ average from 214 Google reviews
- 5★167 78%
- 4★9 4%
- 3★3 1%
- 2★3 1%
- 1★32 15%
16% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Hobert Pools & Spas
- Swimming Pool Contractor
This business specializes in designing and constructing custom inground pools tailored to individual preferences and needs.
- Swimming Pool Repair Service
Expert technicians provide maintenance and repair services to ensure optimal performance and clarity of pool water.
- On-site service available
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