Can I change my coverages online?

Yes, changes to coverages can be requested online and will be forwarded to the agent for processing.

When does my coverage start?

Coverage begins once valid proof of insurance is received. This proof can be accessed online.

Can I complete the process without an agent?

No, the process cannot be completed without an agent. An agent will be assigned if one is not selected.

Can I purchase my policy online?

Typically, policies can be purchased online at the end of the quote process. If not, contact your agent.

What payment methods can I use?

Common payment methods include cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Haley Carter - State Farm Insurance Agent

Name: Haley Carter - State Farm Insurance Agent
Address: 408 Boyd Ct, Azle, TX 76020, Azle, TX, US
Telephone: +1817-444-1100

Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 133 reviews read

408 Boyd Ct, Azle, TX 76020

817-444-1100

Visit Website

86.0

DFW Pros score

4.9★ 428 reviews133 read in full

Best for: Personalized attention, assistive staff

Haley Carter - State Farm Insurance Agent

Listing details verified 5 days ago.

Haley Carter's State Farm Insurance Agency is noted for its supportive staff and strong service orientation, particularly in assisting clients with their insurance needs. Review patterns indicate a solid reputation for helpfulness, especially from team members like Makenna and Judy. However, issues with communication and unsolicited contact highlight important areas for potential improvement, balancing the positive service experiences with frustrations regarding operational practices.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers highlight the helpfulness and thoroughness of staff members, notably Makenna, Judy, and Bailey, who effectively assist clients with their insurance needs and policies.
Multiple customers express appreciation for the personalized service and genuine care shown by the team, often mentioning how they feel that their needs are prioritized.

Watch out for

Several reviewers report issues with communication, specifically citing unexpected rate increases and lack of notification about policy changes or updates.
Multiple customers have raised concerns about persistent unsolicited calls, indicating a disregard for client preferences on communication.
Some reviewers express dissatisfaction with the perceived focus on sales over service, feeling misled about quotes and not receiving adequate resolution to their concerns.

How the reviews break down

4.9★ average from 428 Google reviews

5★
415 97%
4★
6 1%
3★
0 0%
2★
0 0%
1★
7 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Services offered by Haley Carter - State Farm Insurance Agent

Insurance Agency: Offers a range of insurance services including auto, homeowners, life, health, and financial products.
Auto Insurance Agency: Provides tailored auto insurance solutions to meet individual coverage needs and preferences.
Home Insurance Agency: Delivers homeowners insurance options designed to protect personal property and assets.
Life Insurance Agency: Offers life insurance products aimed at providing financial security for beneficiaries.
Renters Insurance Agency: Provides renters insurance to safeguard personal belongings and liability for tenants.