Gunns Restoration
Reviews read through Apr 8, 2026 · Scored Aug 28, 2026 · 32 reviews read
Listing details verified 5 days ago.
Gunns Restoration stands out for its prompt and attentive service in emergency situations, particularly during fire restorations. Review patterns indicate that many customers appreciate the professionalism of staff members, who often go above and beyond in caring for personal belongings during a difficult time. However, these positive aspects are tempered by reports of communication issues and concerns regarding missing items, which potential clients should consider.
What reviewers consistently mention
Several reviewers mention positive experiences with the staff's attentiveness and professionalism during restoration processes, particularly following emergencies like fires. Specific team members like Alonzo and Sky are frequently praised for their kindness and support.
Multiple customers highlight the quick turnaround times for recovering their belongings after restoration work. Instances of service within 12 hours of a fire emergency are cited as particularly commendable.
Watch out for
Several reviewers report issues with missing items after service, citing instances of belongings that were returned being different from what was originally taken or items that went unaccounted for entirely.
Some customers express dissatisfaction with communication and customer service, mentioning rude interactions regarding payment and delays in returning items.
How the reviews break down
4.0★ average from 47 Google reviews
- 5★35 74%
- 4★0 0%
- 3★0 0%
- 2★1 2%
- 1★11 23%
26% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Gunns Restoration
- Water Damage Restoration Service
This service includes the restoration of textiles, electronics, and appliances affected by water damage.
- Fire Damage Restoration Service
The fire damage restoration service focuses on the recovery of textiles, electronics, and appliances impacted by fire.
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Where Gunns Restoration ranks
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