Freeway Insurance

Name: Freeway Insurance
Address: 383 Huffines St Ste 275D, Lewisville, TX 75057, Lewisville, TX, US
Telephone: +1469-314-3024

Reviews read through Aug 13, 2026 · Scored Aug 28, 2026 · 137 reviews read

383 Huffines St Ste 275D, Lewisville, TX 75057

469-314-3024

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85.3

DFW Pros score

4.8★ 558 reviews137 read in full

Best for: Personalized service and attentive agents

Listing details verified 7 days ago.

This insurance agency is distinguished by several reviews praising the personalized attention and extensive support provided by agents like Suany Cruz and Sujey Bermudez. Customers appreciate the clarity and kindness in communication, often leaving satisfied with the tailored insurance options they received. However, issues with customer service responsiveness and availability during posted hours present a trade-off for prospective clients.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers highlight the excellent service provided by specific agents, particularly Suany Cruz and Sujey Bermudez. They are noted for being kind, attentive, and clear in their communication about options and coverage.
Multiple customers mention receiving personalized assistance, with agents taking extra time to explain options and find suitable insurance plans, which contributed to a smooth experience.

Watch out for

Several reviewers report issues with customer service, including delays in receiving necessary documentation and poor treatment when complaints were raised.
Some customers encountered problems with the availability of staff during operating hours, indicating potential inconsistency in service accessibility.

How the reviews break down

4.8★ average from 558 Google reviews

5★
514 92%
4★
12 2%
3★
7 1%
2★
3 1%
1★
22 4%

Low ratings are rare here — 4% of reviews are one or two stars.

Freeway Insurance offers various insurance solutions, focusing on attentive service and competitive pricing. The agency aims to provide a clear understanding of policies and options available to clients in Lewisville.

Services offered by Freeway Insurance

Auto Insurance Agency: This agency provides affordable auto insurance policies, comparing quotes from various companies to help clients find the lowest rates.
Health Insurance Agency: The agency offers a range of health insurance options, assisting clients in finding suitable coverage for their medical needs.
Insurance Agency: As a full-service insurance agency, it provides various insurance products including auto, health, life, and renters insurance.
Life Insurance Agency: Life insurance services include options designed to provide financial security for beneficiaries in the event of the policyholder's passing.
Motorcycle Insurance Agency: This agency offers low-cost motorcycle insurance, ensuring riders can find affordable coverage tailored to their needs.
Renters Insurance Agency: Renters insurance services help individuals protect their personal belongings from loss or damage while renting a property.