Freeway Insurance
Reviews read through Aug 26, 2026 · Scored Aug 28, 2026 · 102 reviews read
Listing details verified 6 days ago.
Freeway Insurance stands out for its consistently quick and friendly customer service, with multiple mentions of attentive staff such as Julianne and Victoria. Review patterns reveal a strong emphasis on promptness and helpfulness, making it ideal for clients seeking efficient assistance with their insurance needs. While wait times may vary during peak hours, the overall positive environment fosters a satisfying experience for customers.
What reviewers consistently mention
Several reviewers mention that staff provide prompt responses and quick service when addressing questions and insurance needs. Notably, Julianne and Victoria received specific commendations for their efficiency and attentiveness, as seen in reviews [0], [1], [2], [8], and [15].
Multiple customers highlight the friendly and helpful nature of the staff, especially Julianne and Giovanni. Reviewers express satisfaction with the kindness and attentiveness they experienced during their interactions, referenced in reviews [11], [12], [40], and [53].
Watch out for
Some reviewers did not mention any specific complaints or service issues, but a few indicated a general desire for even faster processing times during peak periods, as seen in reviews [31] and [39].
There were some mentions of long wait times during busy hours, suggesting potential scheduling challenges, indicated in reviews [38] and [49].
How the reviews break down
4.8★ average from 217 Google reviews
- 5★198 91%
- 4★6 3%
- 3★4 2%
- 2★2 1%
- 1★7 3%
Low ratings are rare here — 4% of reviews are one or two stars.
Services offered by Freeway Insurance
- Auto Insurance Agency
This agency offers affordable auto insurance policies, comparing quotes to secure the lowest rates regardless of driving history.
- Health Insurance Agency
The agency provides assistance in finding suitable health insurance options tailored to individual needs.
- Insurance Agency
A variety of insurance services are available, including auto, motorcycle, homeowners, and renters insurance.
- Life Insurance Agency
Life insurance options are offered to help clients secure financial protection for their loved ones.
- Motorcycle Insurance Agency
This agency specializes in low-cost motorcycle insurance, ensuring riders have adequate coverage.
- Renters Insurance Agency
Renters insurance services are available to protect personal belongings and provide liability coverage for tenants.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible seating
- Accepts credit cards
Categories
Cities
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