Floor Expo
Reviews read through Aug 2, 2026 · Scored Aug 10, 2026 · 60 reviews read
Best for: Quality flooring, attentive service, timely installation
Floor Expo stands out for its commitment to customer service and timely, professional installations. Customers frequently mention the helpfulness of Zubi and his team, which contributes to a positive overall experience. However, some complaints about pricing transparency and service follow-ups highlight a potential area for improvement. Overall, the combination of attentive support and quality workmanship makes Floor Expo a strong choice for flooring needs.
What reviewers consistently mention
Several reviewers describe excellent customer service, noting that staff are attentive, professional, and willing to answer questions. Notably, Zubi is frequently mentioned as being particularly helpful and knowledgeable, enhancing the overall experience.
Multiple customers report satisfaction with the timely and quality installation process. Reviewers highlight that installation crews are professional, efficient, and complete jobs within the estimated timeframe, often in a single day.
Watch out for
Several reviewers express concerns about pricing transparency, noting instances where quoted prices significantly increased after the sales rep visited their homes, which led to frustration and distrust.
Some customers mention discrepancies in product delivery, stating they were charged for more materials than delivered, leading to added inconvenience and unexpected additional trips to the store.
A few reviewers noted issues with post-installation service, mentioning that follow-ups were lacking or that some problems were not adequately addressed after installation was completed.
How the reviews break down
4.9★ average from 60 Google reviews
- 5★57 95%
- 4★1 2%
- 3★0 0%
- 2★0 0%
- 1★2 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Floor Expo
- Flooring Store
Offers a wide selection of high-quality flooring solutions, including hardwood, laminate, vinyl, and tile.
- Carpet Store
Features a variety of carpet options, providing choices for both residential and commercial spaces.
- Countertop Store
Sells a range of countertop materials suitable for various applications in homes and businesses.
- Flooring Contractor
Provides expert installation services with a focus on craftsmanship and durability for all types of flooring.
- Tile Store
Offers a diverse selection of tiles for various applications, catering to both aesthetic and functional needs.
- Wood Floor Installation Service
Specializes in the installation of hardwood flooring, ensuring quality workmanship and attention to detail.
- On-site service available
- Wheelchair accessible parking
- Wheelchair accessible seating
Cities
Where Floor Expo ranks
Request a quote from Floor Expo
Not heard back within two business days? Tell us and we will chase it, and point you at other flooring contractors we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Flooring Contractors in Dallas-Fort Worth
View All- 71.7Wood Floors of Dallas4.9★ (38)
Flooring Contractor · Lewisville
Quality craftsmanship, customer service, reliable installation
- 54.9Lone Star Roofing & Renovations5.0★ (2)
Flooring Contractor · Corinth
Lone Star Roofing & Renovations provides roofing services in Corinth. The company specializes in various roofing projects, catering to both residential and commercial needs. Specific details about services and pricing are not available.
- 80.2Elegant Flooring Factory Outlet5.0★ (141)
Flooring Contractor · Fort Worth
Elegant Flooring Factory Outlet is a flooring contractor located in Fort Worth. The showroom is open to the public by appointment only, and interested customers can schedule visits by calling 817-932-3496.