Best Flooring Contractors in Plano
Reviews read through Aug 5, 2026 · Scored Aug 13, 2026 · 8 scored · 8 analyzed · 635 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 8 flooring contractors in Plano and have read 635 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Flooring Direct | 87.6 | 4.9★ 220 | |
| 2 | Floor Expo | 85.6 | 4.9★ 60 | |
| 3 | Carpet Now - Plano Carpet Installation | 80.2 | 5.0★ 277 | |
| 4 | Flooring Solutions & More LLC | 79.7 | 5.0★ 55 | |
| 5 | GC Flooring Pros | 75.8 | 5.0★ 35 | |
| 6 | Luxe Flooring Kitchen and Bath | 74.9 | 5.0★ 89 | |
| 7 | THE FLOORING AND REMODELING SHOP | 68.1 | 4.6★ 94 | |
| 8 | Nadine Floor Company | 58.8 | 3.7★ 47 |
Flooring Direct
Best for: Quick installation, attentive service
Flooring Direct stands out for its efficient installation and strong customer service. Numerous reviews detail the professional conduct of the installation crews, as well as clear communication from sales to follow-up. While some customers noted slight concerns with the installation process, many appreciated the company's ability to address issues and prioritize customer satisfaction. This reliable service and attention to detail make Flooring Direct a solid choice for flooring needs.
What reviewers consistently mention
Several reviewers highlight that the installation crew was prompt and professional, completing projects efficiently and meeting customers' expectations. They consistently noted the crew's attention to detail and respect for their property.
Many customers mentioned that the communication throughout the process, from sales to scheduling to installation, was clear and effective. Reviewers appreciated the upfront pricing and lack of pressure during the sales process.
Watch out for
Multiple customers experienced confusion regarding the at-home consultation model, leading to frustration when trying to locate the business. They noted that clearer information about the business model would have been helpful.
A few reviewers reported issues with the initial installation quality, but noted that the company rectified these concerns promptly. This inconsistency suggests that while most experiences are positive, there can be occasional shortcomings.
Floor Expo
Best for: Quality flooring, attentive service, timely installation
Floor Expo stands out for its commitment to customer service and timely, professional installations. Customers frequently mention the helpfulness of Zubi and his team, which contributes to a positive overall experience. However, some complaints about pricing transparency and service follow-ups highlight a potential area for improvement. Overall, the combination of attentive support and quality workmanship makes Floor Expo a strong choice for flooring needs.
What reviewers consistently mention
Several reviewers describe excellent customer service, noting that staff are attentive, professional, and willing to answer questions. Notably, Zubi is frequently mentioned as being particularly helpful and knowledgeable, enhancing the overall experience.
Multiple customers report satisfaction with the timely and quality installation process. Reviewers highlight that installation crews are professional, efficient, and complete jobs within the estimated timeframe, often in a single day.
Watch out for
Several reviewers express concerns about pricing transparency, noting instances where quoted prices significantly increased after the sales rep visited their homes, which led to frustration and distrust.
Some customers mention discrepancies in product delivery, stating they were charged for more materials than delivered, leading to added inconvenience and unexpected additional trips to the store.
A few reviewers noted issues with post-installation service, mentioning that follow-ups were lacking or that some problems were not adequately addressed after installation was completed.
Carpet Now - Plano Carpet Installation
Best for: Quick installation, professional service
Carpet Now is frequently commended for its speedy service and professionalism during carpet installation projects. Many customers appreciate the quick turnaround time from initial consultation to installation completion, often within 24 hours. Positive experiences are also noted concerning staff professionalism and thorough communication throughout the process. However, some concerns about consistent quality in installation detail have been identified. Overall, the combination of efficiency and customer service positions Carpet Now favorably in the market.
What reviewers consistently mention
Several customers describe the installation process as fast and efficient, often completed within a day or two of the initial consultation.
Multiple reviewers mention friendly and professional staff throughout both the sales and installation processes, highlighting communication and responsiveness.
Watch out for
A few customers report issues with responsiveness, including delayed communication and difficulty receiving estimates after initial contact.
Some reviews indicate problems with installation quality, such as unfinished details or inadequately secured carpet tacks.
Flooring Solutions & More LLC
Best for: High quality flooring installations and repairs
Flooring Solutions & More LLC distinguishes itself through its reliable communication and high-quality workmanship. Customers repeatedly highlight the professionalism of Bogdan and his team, noting their effectiveness from project initiation through to completion. While there may be some minor scheduling delays, the team’s responsiveness and the quality of their work often justify any pricing considerations. This combination of expertise and customer service supports their strong reputation in the market.
What reviewers consistently mention
Several reviewers highlight the reliable communication throughout the flooring process, noting that Bogdan and his team kept them informed at every step. This effective communication helped in managing expectations and addressing any concerns immediately.
Watch out for
A few reviewers noted some minor scheduling challenges, indicating that while the team was generally responsive, there were occasional delays in start times that could cause inconvenience.
Several customers mentioned that while pricing was reasonable, it was not the lowest available. There is a perception that higher quality can come at a slightly higher cost compared to other providers.
GC Flooring Pros
Best for: Quality flooring installation, effective communication
What reviewers consistently mention
Several reviewers highlight the consistent communication throughout the project, noting that the team was proactive in providing updates and responding to questions. This was evident in many interactions where customers felt informed and understood their project timelines.
Multiple customers describe the quality of workmanship, emphasizing the careful installation and attention to detail achieved by the crews. The results consistently exceeded their expectations and left them satisfied with the finished flooring.
Watch out for
Some reviewers noted scheduling challenges, particularly when changes were needed last minute. While the team worked to accommodate requests, occasional delays were still mentioned.
A few customers expressed concerns regarding cleanup after installation. While many praised the overall tidiness, there were instances where expectations were not fully met in this area, resulting in some dissatisfaction.
Luxe Flooring Kitchen and Bath
Best for: High-quality installations, strong communication
What reviewers consistently mention
Several reviewers noted that Luxe Flooring Kitchen and Bath provides excellent communication throughout projects, keeping clients informed about timelines and next steps. This consistent communication has contributed to a positive overall experience for many customers.
Multiple customers reported satisfaction with the overall quality of work performed by Luxe, highlighting professional craftsmanship in projects ranging from flooring installations to full home renovations.
Watch out for
A few reviewers observed high prices for materials compared to competitors, suggesting potential cost concerns for some customers.
There were mentions of minor hiccups during projects that required additional oversight to resolve, indicating that the process may not always be completely seamless.
THE FLOORING AND REMODELING SHOP
Best for: Kitchen and bathroom remodels, clear communication
The Flooring and Remodeling Shop stands out for its strong communication and consistency in project management. Reviewers appreciate the detailed scheduling and updates, which help ease concerns during renovations. While there are notable complaints about pricing and project delays, many customers find that the quality of the work performed, particularly in kitchen and bathroom remodels, offsets these concerns. This duality in reception highlights the importance of thorough communication and preparing realistic expectations around costs and timelines.
What reviewers consistently mention
Several reviewers note that the team communicates effectively throughout projects, providing updates and maintaining clear schedules.
Multiple customers report satisfaction with the quality of workmanship, particularly in kitchen and bathroom renovations, highlighting attention to detail.
Watch out for
Several reviewers express frustrations with high costs and perceived overpricing for services, citing dissatisfaction with estimates.
Several customers report issues with project delays and mismanagement, particularly related to measurements and materials leading to prolonged timelines.
Nadine Floor Company
Best for: Knowledgeable staff, detailed installations
Nadine Floor Company demonstrates a mix of strong customer service and installation quality, but faces challenges with inconsistent communication regarding pricing and installation practices. Customers report positive interactions with knowledgeable staff, while installation experiences vary, leading to dissatisfaction for some. This duality shapes their reputation, attracting those who value professional service and solid recommendations, while cautioning those wary of potential miscommunications.
What reviewers consistently mention
Several customers report positive experiences with the installation teams, highlighting their professionalism and the quality of the work performed.
Several reviewers mention helpful and knowledgeable sales staff who assist customers in selecting appropriate flooring options and provide competitive pricing.
Watch out for
Numerous reviewers describe issues with installation quality, including damage to flooring materials and inadequate fixing of subfloor squeaks.
Multiple customers express frustration over pricing discrepancies and lack of transparency, noting that quotes given were often revised upwards without explanation.
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